AS400 IBMi Series System Administrator - Pittsburg, PA (Onsite)
Job Description
Job Description
\n
\n
Must Have Technical/Functional Skills
\n
• Strong hands-on experience in IBM i / AS400 system administration and production support.
\n
• Good knowledge of IBM i operating system administration, system configuration, user profiles, security and
\n
authority management.
\n
• Experience in system monitoring, job/subsystem management, job queues, output queues and
\n
scheduled/batch jobs.
\n
• Hands-on experience in backup, restore and recovery operations, with understanding of BRMS and disaster
\n
recovery activities.
\n
• Experience in IBM i OS/PTF maintenance, patching, upgrades and system health checks.
\n
• Strong troubleshooting skills for system, job, performance, connectivity and availability issues.
\n
• Knowledge of storage/DASD management, ASP monitoring, spool management and capacity monitoring.
\n
• Working knowledge of TCP/IP, FTP/SFTP, interfaces, file transfers and network-related troubleshooting on IBM.
\n
• Experience with incident, problem and change management processes in an enterprise production
\n
environment.
\n
• Ability to perform root cause analysis (RCA) and implement corrective/preventive actions for recurring issues.
\n
• Familiarity with enterprise ITSM processes and tools such as ServiceNow is preferred.
\n
• Good communication and documentation skills with the ability to coordinate with application, infrastructure,
\n
network, database, security and business teams.
\n
Roles & Responsibilities
\n
• Administer and provide day-to-day operational support for IBM i / AS400 environments, ensuring system
\n
availability, stability and performance.
\n
• Monitor IBM i systems, subsystems, jobs, queues, system messages, storage utilization and overall system
\n
health, and proactively address operational issues.
\n
• Handle incidents, service requests, problems and changes related to the AS400 environment in accordance
\n
with agreed support processes.
\n
• Perform user-profile administration, password resets, access/authority management and related system
\n
administration activities.
\n
• Perform and support backup, restore, recovery and disaster-recovery activities, including periodic DR
\n
exercises.
\n
• Plan and execute IBM i OS/PTF upgrades, technology refreshes, maintenance activities and configuration
\n
changes.
\n
• Troubleshoot system performance, batch/job failures, connectivity, file-transfer and other production issues,
\n
coordinating with relevant technical teams where required.
\n
• Perform capacity and performance monitoring and identify risks related to CPU, memory, storage/DASD and
\n
system resources.
\n
• Support scheduled production activities and respond to critical system issues, outages and escalations.
\n
• Conduct root cause analysis for major/repeat incidents, document findings and drive preventive actions.
\n
• Maintain operational documents, SOPs, technical procedures, configuration details, knowledge articles and
\n
support documentation.
\n
• Participate in change reviews, operational/status meetings and service reporting, and provide timely updates to
\n
relevant stakeholders.
\n
• Coordinate with application, network, storage, backup, security and other infrastructure teams for end-to-end
\n
issue resolution.
\n
• Identify opportunities for automation and operational improvement, includi ng repeatable AS400 administration
\n
and monitoring activities
\n