Job Description
🚨 HIRING: Service Activation Engineer / SAC Network Engineer
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📍 Location: Melbourne, FL
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🏢 Work Arrangement: Fully On-Site
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We are looking for a motivated Service Activation Engineer (SAC Network Engineer) to support a critical FAA/FTI telecommunications and networking program.
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The ideal candidate will have hands-on experience with telecommunications service activation, WAN networks, Ethernet/IP, testing & troubleshooting, network vendors, and maintenance activities.
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🔹 Key Responsibilities
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- Execute and document formal acceptance testing of products and services according to program requirements.
- Support telecommunications equipment installation, configuration, testing, troubleshooting, and service activation.
- Test, troubleshoot, and validate communication circuits.
- Support WAN, Ethernet, and IP network environments.
- Coordinate and execute Maintenance Request (MR) activities.
- Collaborate with engineering teams, telecommunications providers, field technicians, and customers.
- Identify and resolve implementation and acceptance issues.
- Support service disconnects and network/CPE changes according to established processes.
- Maintain accurate technical documentation and project records.
- Complete assigned activities according to project schedules and deadlines.
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🔹 MUST-HAVE QUALIFICATIONS
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✅ Bachelor’s Degree + 4 years of relevant experience, OR Associate’s Degree/2 years post-secondary education + 8 years of related experience
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✅ Previous Telecommunications / Service Activation experience
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✅ Experience with testing, troubleshooting, and validation of service activations
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✅ 2+ years of WAN Telecommunications network experience
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✅ Hands-on experience with Ethernet and IP
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✅ Experience coordinating Maintenance Request (MR) activities
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✅ Experience with network vendors such as Cisco, Juniper, Ciena, and RAD
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✅ Knowledge of TCP/IP, BGP, and MPLS
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✅ Strong technical writing and documentation skills
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✅ Experience executing and documenting formal acceptance testing
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✅ Strong project management skills with the ability to meet deadlines and project schedules
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🔹 NICE-TO-HAVE
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⭐ Experience with SONET architecture
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⭐ Cisco network design experience
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🔹 Additional Requirements
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- Ability to obtain a required security clearance
- Strong Microsoft Office skills
- Ability to understand engineering drawings and technical procedures
- Strong communication and customer coordination skills
- Ability to work independently and collaboratively
- Flexibility to support 2nd or 3rd shift rotations when required
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