Job Description
Deployment Manager | AI / Strategy / Consulting
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We’re hiring a Deployment Manager in either NY or SF to build and lead a growing client deployment function at a fast-growing AI company transforming how consulting firms, investment firms, and corporate strategy teams conduct research, diligence, and strategic analysis.
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This is a senior, hands-on builder role. You’ll personally lead our most strategic and complex client engagements — from trial/POC through conversion, adoption, and expansion — while building the methodology, playbooks, and team that allow the deployment function to scale.
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You’ll report to the Head of Deployment and work closely with Sales, Product, Engineering, and Commercial Operations.
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The Role
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You’ll have responsibility across the full client journey, including:
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- Personally leading the most strategic and complex client engagements, from trial/POC through conversion and ongoing adoption.
- Hiring, training, mentoring, and managing Deployment Consultants as the function scales.
- Building and codifying a repeatable deployment methodology covering trials/POCs, onboarding, enablement, adoption, and expansion.
- Owning trial/POC conversion, adoption, expansion, and retention metrics across the deployment portfolio.
- Acting as the senior escalation point when engagements or client relationships become challenging.
- Partnering closely with Sales to create a seamless handoff from prospecting and POCs into deployment.
- Working with Product and Engineering to translate client use cases and feedback into product priorities and successful feature rollouts.
- Identifying patterns across engagements and turning what works into scalable playbooks and processes.
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Why This Role Matters
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Every trial or POC is an opportunity to create a long-term customer relationship. The success of that relationship depends on how effectively clients adopt the product, integrate it into their workflows, and expand their usage.
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You’ll be responsible for turning a function with strong institutional knowledge into a structured, scalable, and repeatable practice — while continuing to personally influence our highest-impact client engagements.
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This is an ideal opportunity for someone who enjoys both being in the room with senior clients and building the team and operating model behind them.
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What We’re Looking For
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You’ll bring:
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- Deep understanding of strategy, research, diligence, or related knowledge-work workflows.
- Significant experience leading complex, high-stakes client engagements.
- Strong client-facing communication and executive presence.
- Experience driving change, adoption, training, or new ways of working within client organisations.
- A track record of leading, mentoring, or developing others.
- The ability to recognise patterns across multiple engagements and turn them into repeatable approaches.
- Strong judgement and comfort acting as the escalation point when situations become ambiguous or challenging.
- The strategic ability to prioritise across a portfolio of clients rather than focusing solely on individual engagements.
- A builder mentality — you’re excited by the opportunity to create and improve the operating model rather than simply inherit one.
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Relevant Backgrounds
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We’re intentionally open to a range of backgrounds, including:
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Management Consulting / Engagement Leadership
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Former MBB or Big Four professionals who have led complex client engagements and delivery teams.
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Customer Success / Implementation / Solutions Leadership
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Leaders who have built or scaled onboarding, implementation, adoption, or customer success functions within enterprise software.
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Senior Deployment / Client-Facing Operators
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Experienced deployment consultants or client-facing operators ready to move into a role where they build and lead the wider function.
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Operator → Builder
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Professionals who have led delivery or client-facing teams within consulting, investment, research, or similar organisations and want to build a comparable practice from the technology side.
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Compensation & Benefits
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- Base salary: $220,000–$260,000
- 20–25% target performance bonus, linked to conversion, expansion, and retention outcomes
- Meaningful equity participation
- Comprehensive benefits
- Final compensation based on experience, track record, and expected impact
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Location
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San Francisco OR New York
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Hybrid: Minimum of 3 days in per week
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If you’re an experienced client-facing leader who wants to combine strategic client work, team leadership, and building a new function from the ground up, we’d love to hear from you.
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