Project Manager, Healthcare Interoperability Implementation

Job Description

Job Description

Position Summary

We are seeking an experienced Project Manager to lead the implementation of a secure medical record exchange service between the Epic Electronic Health Record (EHR) platform and a custom-developed software system. This role will be responsible for managing all phases of the project lifecycle, including planning, stakeholder coordination, technical integration oversight, testing, compliance validation, deployment, and operational transition.

The ideal candidate will possess strong healthcare IT experience, a deep understanding of healthcare interoperability standards, and proven success delivering complex system integration projects involving clinical data exchange.

Key Responsibilities

Project Leadership

· Lead end-to-end project management activities for Epic-to-custom platform integration initiatives.

· Develop and maintain project plans, timelines, budgets, resource allocations, and risk registers.

· Coordinate cross-functional teams including clinical operations, Epic analysts, software developers, architects, security teams, infrastructure teams, and external vendors.

· Facilitate project meetings, status reporting, issue resolution, and executive communications.

· Manage project scope and change control processes.

Healthcare Interoperability Management

· Oversee design and implementation of medical record exchange workflows between Epic and bespoke applications.

· Coordinate requirements gathering and workflow analysis with clinical and operational stakeholders.

· Ensure successful implementation of:

o HL7 v2 messaging

o FHIR APIs

o Epic Interconnect APIs

o SMART on FHIR integrations

o CCD/C-CDA document exchange

o Patient identity management solutions

· Work with technical teams to validate data mapping, transformation, and exchange processes.

Compliance and Security

· Ensure all project activities comply with:

o HIPAA regulations

o HITECH requirements

o Organizational security standards

o Healthcare data governance policies

· Coordinate security reviews, risk assessments, and compliance documentation.

· Ensure appropriate privacy protections for Protected Health Information (PHI).

Testing and Deployment

· Develop and manage integration testing plans.

· Coordinate unit testing, interface testing, user acceptance testing (UAT), and production validation.

· Manage implementation readiness assessments.

· Oversee go-live planning, deployment activities, and post-production support.

Stakeholder Engagement

· Serve as the primary liaison between business stakeholders, technical teams, Epic resources, and external partners.

· Present project updates to executive leadership and steering committees.

· Manage stakeholder expectations and project communication plans.

Risk and Issue Management

· Identify and mitigate project risks related to interoperability, data quality, compliance, and operational readiness.

· Escalate critical issues appropriately and drive resolution.

· Develop contingency and rollback plans for production deployments.

Required Qualifications

Education

· Bachelor's degree in Healthcare Administration, Information Systems, Computer Science, Project Management, or related field.

· PMP certification preferred.

Experience

· 5+ years of project management experience in healthcare IT environments.

· Proven experience delivering EHR integration or interoperability projects.

· Experience working with Epic systems and healthcare interface implementations.

· Demonstrated success managing cross-functional technical teams.

Technical Knowledge

Strong understanding of:

· Epic interoperability frameworks

· HL7 v2.x messaging

· FHIR standards

· REST APIs

· CCD/C-CDA document exchange

· Healthcare data workflows

· Custom Data Queries and SQL

· Interface engines (e.g., Mirth Connect, Rhapsody, Cloverleaf)

· Identity matching and patient record reconciliation

· Cloud and modern application architectures

Regulatory Knowledge

Experience with:

· HIPAA

· HITECH

· Healthcare privacy requirements

· Clinical data governance practices

Preferred Qualifications

· Experience managing Epic App Orchard integrations.

· Epic certification in an interoperability-related module.

· Experience with patient access, medical records, referral management, or care coordination systems.

· Experience working with healthcare providers, health systems, or health information exchanges (HIEs).

· Agile and Scrum project management experience.

· Familiarity with Microsoft Azure or AWS cloud environments.

Key Competencies

· Healthcare interoperability expertise

· Executive communication skills

· Technical project leadership

· Vendor management

· Risk management

· Stakeholder engagement

· Requirements management

· Problem solving and decision making

· Change management

· Regulatory compliance awareness

Success Metrics

· On-time and on-budget delivery of integration milestones.

· Successful exchange of medical records between Epic and the custom platform.

· Compliance with HIPAA and organizational security requirements.

· Achievement of data quality and interoperability performance targets.

· High stakeholder satisfaction and user adoption.

· Stable post-go-live operations with minimal disruption to clinical workflows.

Reports To: Director of Healthcare Technology / Program Management Office (PMO)

Employment Type: Full-Time

Location: Remote, Hybrid, or On-Site

Travel: Minimal, based on implementation and stakeholder needs.