Manager/Director - AI Data Center Operations

Job Description

Data Center Site Operations Leader (Manager/Director level)

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We're partnering with one of the fastest-growing AI infrastructure companies building next-generation compute platforms. This is an opportunity to join a team operating at the forefront of AI and help define what world-class data center operations look like at massive scale.

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What You'll Do

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• Lead 24/7 mission-critical data center operations, ensuring uptime across electrical, mechanical, cooling, and building systems.

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• Build and manage high-performing teams across facilities, hardware, and network operations.

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• Own site reliability, incident response, change management, and operational excellence initiatives.

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• Drive hardware and network repair operations, including triage, break-fix processes, and time-to-repair metrics.

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• Partner closely with construction, commissioning, and infrastructure teams as new capacity comes online.

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• Establish and scale operational playbooks, safety programs, and best practices for a rapidly expanding infrastructure footprint.

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• Serve as the escalation point for critical incidents and lead root cause analysis efforts that improve long-term reliability.

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What We're Looking For

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• Experience leading Data Center operations with strict availability requirements.

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• Strong understanding of electrical and mechanical infrastructure within data centers or other mission-critical environments.

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• Proven success building and developing technical teams in high-performance environments.

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• Experience managing incident response, repair operations, and operational processes at scale.

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• Deep commitment to safety programs, including LOTO and hazardous energy control practices.

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• Comfortable operating in fast-paced environments where processes are being built alongside rapid growth.

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• Excellent written and verbal communication skills.

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Nice to Have

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• Hyperscale or Tier III/IV data center experience.

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• Experience supporting GPU clusters, HPC environments, Liquid Cooling, or large-scale network infrastructure.

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• Background in commissioning, operational readiness, or CMMS/EAM systems.

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• Trade certifications or journeyman licenses in electrical, HVAC, or controls disciplines.

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Why This Opportunity?

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• Work on some of the most challenging infrastructure problems in AI - Supporting to AI Labs.

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• Join a team that values ownership, speed, and first-principles thinking.

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• Help build and scale mission-critical operations from the ground up.

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• Competitive compensation package including salary, equity, comprehensive benefits, and generous PTO.

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