Job Description
Job Description
Required Skills & Experience
- 3–5 years of professional IT support experience, ideally within Desktop Support, End User Computing, IT Service Desk, Workplace Technology, or a similar environment.
- Strong hands-on experience troubleshooting Windows-based laptops and desktops.
- Experience diagnosing and resolving hardware and peripheral issues.
- Strong troubleshooting experience with Microsoft 365 applications.
- Experience supporting Active Directory, including password resets and account lockouts.
Nice to Have Skills & Experience
A/V Conference Room Experience
A+ Certified
AA or higher education in IS/IT
Job Description
Our client is building a high-touch, onsite IT Genius Bar within its corporate headquarters in Downtown Nashville. The IT Support Specialist will provide hands-on technical support to employees experiencing hardware, software, account access, and general end-user technology issues.