Job Description
Job Description
This role requires a hands-on technical professional who enjoys problem solving, communicates effectively with both technical and non-technical stakeholders, and can thrive in a fast-paced healthcare environment. Travel may be required to support various sites and projects.
Must-Haves
- 1+ year of experience supporting enterprise IT, network, or telecommunications environments
- Hands-on troubleshooting experience with network, telecom, wireless, or voice systems
- Strong problem-solving and analytical skills
- Excellent communication skills and ability to support both end users and technical teams
- Ability and willingness to travel as needed
- Experience working in a fast-paced, customer-focused environment
Plusses
- ServiceNow experience
- CCNA, CompTIA Network+, or similar networking certification
- Experience supporting VoIP technologies and voice infrastructure
- Healthcare industry experience
- Familiarity with enterprise network monitoring or telecommunications tools