Network Engineer Lead

22nd Century Technologies Inc. (TSCTI)

Chattanooga, TN 37411, USA

Published: 6/14/2022

Technology

Full Time

Job Description

Duration: 1 Year

CLASSIFICATION SUMMARY:
The Network Engineer Lead works under the general supervision of the Director of IT Infrastructure and is the Lead of the Network Engineering Division. The incumbent of this position will ensure the stable operation of the computer networks, including planning, developing, installing, configuring, maintaining, supporting, and optimizing all network hardware, software, and communication links. This position will also analyze and resolve network related hardware and software problems in a timely and accurate fashion, and provide training where required to lower-level support personnel.

SERIES LEVEL:
This is a stand-alone position.

ESSENTIAL FUNCTIONS:
(The following duties ARE NOT intended to serve as a comprehensive list of all duties performed by all employees in this classification, only a representative summary of the primary duties and responsibilities. Incumbent(s) may not be required to perform all duties listed and may be required to perform additional, position-specific duties.)

Daily delegation of support tickets in a priority focused manner.
Manage numerous concurrent tasks and assignments, with frequent interruptions.
Managing a team including workload management, time off requests, performance evaluations and mentorship. Assist and mentor team members during the duration of an assignment or project when necessary.
Serves as a subject matter expert for all networking.
Ability to install software and hardware on networking equipment and microcomputers.
Deploy LANs, WANs and wireless networks, including routers, switches, firewalls and other hardware. Ensure upgrades of all network hardware and related software is performed timely.
Coordination with third party vendors for installations. Planning of new network build outs and refreshing of equipment and cabling. Monitor network performance and troubleshoot problem areas as needed. Maintain network performance history and provide network performance statistics and reports. Perform network asset management, including maintenance of network component inventory and related documentation and technical specifications information. Participate in managing all network security solutions.
Perform all job responsibilities in alignment with the industry's best security practices and regulatory guidelines to protect the confidentiality, integrity, and availability of protected information and other sensitive data.
Assist with purchasing and acquisition of network components and services.
Assist the Director of IT Infrastructure with short-term planning and long-term planning for network operations; works with end-users to understand utilization and networking needs.
Assist with the development of procedures and standards pertaining to network operations.
Receive, prepare and process a variety of reports, correspondence, inventories and other documentation as necessary to carry out job responsibilities and comply with departmental or city procedures.
Participate in/on a variety of meetings, conferences, training sessions and/or other related groups in order to receive and convey information.
Be available during the normal business hours and may occasionally be asked to vary their schedule and/or work overtime to meet department requirements.
Work will generally be performed using computer equipment in an indoor office environment. Some work will require outdoor configurations and installation. Setup or maintenance of some peripheral equipment may require work in areas such as data rooms or wiring closets with restricted room for movement.
Must meet regular attendance requirements.
Must be able to maintain good interpersonal relationships with staff, co-workers, managers and citizens.
Must accomplish the essential functions of the job, with or without reasonable accommodations, in a timely manner.
Performs other duties as assigned.

DEPARTMENT SPECIFIC DUTIES (if any):

SD/WAN & Protocols: Hands-on experience with SD/WAN technologies, IPSEC, VPLS, OSPF, VRFs, and expert knowledge of network and routing protocols.
Hardware: Strong familiarity with Cisco equipment, specifically Catalyst and Meraki lines. Expert knowledge of switch configuration and programming.
Firewalls: Expert knowledge of firewall administration (Zones and Policies). Checkpoint firewall experience is highly required.
Network Design: Expert knowledge of enterprise network designs and a complete understanding of the OSI model.
Problem Solving: Proven ability to define requirements, analyze problems, and propose/implement solutions. Ability to configure, test, and troubleshoot network equipment logically.
Work Style: A self-starter capable of working independently or collaborating seamlessly with the client's internal team. Highly adaptable to changing project requirements.
Continuous Learning: Stays current with new technologies and technical publications relevant to the contract scope.

MINIMUM QUALIFICATIONS:
Bachelor's degree in information technology, Information Systems, Computer Science or Similar and four (4) years of professional experience in data communications, networking, troubleshooting and repair, supplemented by the necessary years of education/technical training in data communications from a college or any combination of equivalent experience and education. LICENSING AND CERTIFICATIONS: Cisco Certified Network Professional (CCNP) Enterprise Cisco Certified Internetwork Expert (CCIE) Enterprise Infrastructure - desired.

SUPPLEMENTAL INFORMATION:

Communicate professionally and maintain effective relationships with administrative and elected officials, vendors, outside government agencies, the public, and fellow employees through oral and written communication.
Expert knowledge of network and routing protocols.
Expert knowledge of switch configuration and programming.
Expert knowledge of enterprise network designs.
Expert knowledge of firewall administration (Zones and Policies) Checkpoint firewall experience is a plus.
Continually gain new knowledge, and understand new technologies, by reading and understanding technical publications.
Ability to determine, define and analyze problem definitions, requirements, and propose solutions.
Ability to configure, test, and troubleshoot network equipment.
Ability to work in a team-based environment.
A complete understanding of OSI model.
Ability to communicate effectively verbally and in writing.
Ability to problem solve and think logically.
A self-starter able to work independently or in a team environment.
Ability to be a team player who is self-organized, self-disciplined, and eager to constantly improve themselves and team processes for efficiency and progress.
Ability to adapt to a changing work environment.

PHYSICAL DEMANDS:

Positions in this class typically require reaching, fingering, grasping, talking, hearing, seeing and repetitive motions.

WORK ENVIRONMENT:

Sedentary Work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.

\nCompany Description

Headquartered in Princeton, NJ, and McLean, VA, with 14 regional offices nationwide, TSCTI provides comprehensive solutions in Digital Transformation, Artificial Intelligence (AI), Cybersecurity, Cloud Computing, IT Infrastructure, Enterprise Modernization, DevSecOps, Managed Services, Workforce Solutions, and Healthcare Staffing. We are a trusted partner to Federal, State, Local, Education (SLED), Healthcare, and Commercial organizations, delivering innovative technology and talent solutions that enable our clients to achieve their strategic objectives.

As one of the nation's leading Healthcare Workforce Solutions providers, TSCTI supports federal healthcare systems, Veterans Affairs (VA) Medical Centers, state and local healthcare agencies, hospitals, clinics, laboratories, long-term care facilities, and commercial healthcare organizations. We recruit and place highly qualified healthcare professionals across a wide range of specialties, including physicians, advanced practice providers, registered nurses, allied health professionals, behavioral health specialists, laboratory personnel, pharmacy professionals, and healthcare administrative staff. Our healthcare solutions ensure continuity of care while maintaining the highest standards of clinical excellence and regulatory compliance.

With a strong commitment to quality and compliance, TSCTI operates through CMMI Level 3 (Development & Services) and ISO 9001, ISO 20000, and ISO 27001 certified processes, ensuring consistent service excellence, operational maturity, and information security. Today, we proudly support 14 of the 15 Federal Executive Departments, 37 Federal agencies, 50 State governments, 115+ Local agencies, 37 School Districts, numerous healthcare organizations, and 80+ Fortune 500 and commercial clients.

TSCTI has earned numerous industry recognitions, including being named among Forbes America's Best Large Employers, Forbes Best Employers for Veterans, Forbes Best Employers for Tech Workers, Newsweek's America's Greatest Workplaces for Diversity, and a 13-time Inc. 5000 honoree. The company has also been recognized by the Washington Business Journal as one of the Best Places to Work and continues to expand its capabilities through strategic innovation, acquisitions, and investments in emerging technologies.

At TSCTI, our people are our greatest strength. We are committed to fostering an inclusive, collaborative, and growth-oriented workplace where innovation thrives and careers flourish. Whether delivering cutting-edge technology solutions or connecting exceptional talent with meaningful careers, we consistently exceed our clients' expectations while empowering our employees to succeed.

Equal Opportunity Employer

22nd Century Technologies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.

Company Description

22nd Century Technologies, Inc. (TSCTI) is one of the fastest-growing IT Services Integrators and Workforce Solutions providers in the United States. Founded in 1997, TSCTI is a Certified National Minority Business Enterprise (MBE) with a workforce of 6,000+ professionals, including 600+ Cybersecurity Subject Matter Experts (SMEs), delivering mission-critical solutions across all 50 U.S. states, Canada, and Mexico.\r\n\r\nHeadquartered in Princeton, NJ, and McLean, VA, with 14 regional offices nationwide, TSCTI provides comprehensive solutions in Digital Transformation, Artificial Intelligence (AI), Cybersecurity, Cloud Computing, IT Infrastructure, Enterprise Modernization, DevSecOps, Managed Services, Workforce Solutions, and Healthcare Staffing. We are a trusted partner to Federal, State, Local, Education (SLED), Healthcare, and Commercial organizations, delivering innovative technology and talent solutions that enable our clients to achieve their strategic objectives.\r\n\r\nAs one of the nation's leading Healthcare Workforce Solutions providers, TSCTI supports federal healthcare systems, Veterans Affairs (VA) Medical Centers, state and local healthcare agencies, hospitals, clinics, laboratories, long-term care facilities, and commercial healthcare organizations. We recruit and place highly qualified healthcare professionals across a wide range of specialties, including physicians, advanced practice providers, registered nurses, allied health professionals, behavioral health specialists, laboratory personnel, pharmacy professionals, and healthcare administrative staff. Our healthcare solutions ensure continuity of care while maintaining the highest standards of clinical excellence and regulatory compliance.\r\n\r\nWith a strong commitment to quality and compliance, TSCTI operates through CMMI Level 3 (Development & Services) and ISO 9001, ISO 20000, and ISO 27001 certified processes, ensuring consistent service excellence, operational maturity, and information security. Today, we proudly support 14 of the 15 Federal Executive Departments, 37 Federal agencies, 50 State governments, 115+ Local agencies, 37 School Districts, numerous healthcare organizations, and 80+ Fortune 500 and commercial clients.\r\n\r\nTSCTI has earned numerous industry recognitions, including being named among Forbes America's Best Large Employers, Forbes Best Employers for Veterans, Forbes Best Employers for Tech Workers, Newsweek's America's Greatest Workplaces for Diversity, and a 13-time Inc. 5000 honoree. The company has also been recognized by the Washington Business Journal as one of the Best Places to Work and continues to expand its capabilities through strategic innovation, acquisitions, and investments in emerging technologies.\r\n\r\nAt TSCTI, our people are our greatest strength. We are committed to fostering an inclusive, collaborative, and growth-oriented workplace where innovation thrives and careers flourish. Whether delivering cutting-edge technology solutions or connecting exceptional talent with meaningful careers, we consistently exceed our clients' expectations while empowering our employees to succeed.\r\n\r\nEqual Opportunity Employer\r\n\r\n22nd Century Technologies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.