Software Asset Manager
Job Description
Title: Tech Product Analyst (Software Asset Management)
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Location: Vienna, VA - Hybrid
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Duration: 6-7 months
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Description:
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Education:
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The ideal candidate will possess a Bachelor's degree in Information Technology, Business Administration, Finance, or a related field, along with demonstrated experience in Software Asset Management (SAM) and the ServiceNow platform.
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Key qualifications include:
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- Strong experience with ServiceNow, including Software Asset Management and related platform capabilities.
- Comprehensive knowledge of Software Asset Management lifecycle processes, including:
- Software Products and Models
- Software Entitlements and License Management
- Software Contracts and Renewals
- License Reclamation and Optimization
- End-of-Life (EOL)
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Technical Skills & Qualifications:
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- Experience administering and optimizing ServiceNow Software Asset Management (SAM Pro) solutions.
- Working knowledge for software license management and compliance.
- Proficiency with enterprise endpoint and discovery tools such as Microsoft SCCM, JAMF, and Discovery platforms.
- Ability to develop and analyze reports, dashboards, KPIs, and metrics to support software governance and decision-making.
- Strong analytical skills with experience in data validation, reconciliation, license compliance, and software optimization initiatives.
- Knowledge of software asset lifecycle management, including procurement, deployment, utilization, reclamation, renewal, and retirement processes.
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