Job Description
Job Description
QA/Medical Coordinator
Antioch, Tennessee • Full-time
JOB DESCRIPTION:
Title: Medical/QA/Documentation Coordinator
Department: Administration
Reports to: Executive Director/Administrator
Position Summary: Timeck Care Inc. uses best practices and technology in a community-based residential setting to teach people with developmental disabilities the physical, intellectual, emotional, and social skills needed to live as independently as possible. The position entails documentation review, organizational skills, THERAP systems, and medication certification.
PRINCIPAL DUTIES AND RESPONSIBILITIES:
- The Medical Coordinator will track all medical appointments and follow-up appointments of the individuals served.
- Responsible for scheduling all homes and ensuring schedules are complete and covered.
- Communication with Parents/Guardians, Conservators, Doctors, Nurses and advocates of individuals assigned.
- Performing all supervisory visits to all individuals’ homes as described in the TCI Supervisory Plan. If needed.
- Maintaining all medical documentation in the electronic records system.
- Will review all medication administration records to ensure all DDA/DCS and ECF standards are being met.
- Track and maintain records of all current prescriptions that have been ordered.
- Ensure proper administration of medication.
- Assist with maintaining emergency information sheets for each individual served
- Contacts and follows up with medical offices to acquire the needed records.
- Maintains a good working relationship with the Department Directors, staff, Family Model Providers, Foster parents, and service recipients.
- Accepts performance-based constructive criticism and direction to improve performance.
- Assists Office Staff in maintaining updated information in THERAP.
- Ensures compliance with state policies and procedures.
- Performs other duties as assigned.
QUALIFICATIONS:
- Prefer a four (4) year degree or any combination of education and experience in serving individuals with disabilities, or four (4) years full-time equivalent experience in a supervisory position, preferably in the field of mental health, intellectual and developmental disabilities, or related field.
- Must have at least two (2) years’ experience in serving individuals with intellectual and/or developmental disabilities.
- One (1) year of experience in supervising staff, monitoring documentation, and following licensing and regulatory guidelines.
- Needs a clear understanding of administrative procedures and personnel management.
- Needs an understanding of Medicaid guidelines as they relate to adults with intellectual and developmental disabilities.
- Needs an understanding of guidelines for individuals served receiving Supported Living, Family Model and Foster Parent Residential services, or In-Home Waiver Services.
- Working knowledge of Windows 11, Office applications, and aptitude to learn other software programs.
SPECIAL SKILLS AND KNOWLEDGE REQUIRED:
- Necessary organizational, supervisory, leadership, and motivation to manage office operations.
- Ability to perform essential job functions above.
- Ability to work cooperatively and courteously with others.
- Temperament to communicate with a variety of personalities in a tactful, pleasant, and professional manner.
- Strong leadership and organizational skills.
- Ability to manage multiple tasks and projects.
- Thorough and detail-oriented.