Job Description
Job Description
NOC Technician I / II / III (Direct Hire)
Location: Ridgeland MS - (Onsite)
Job Type: Direct Hire
We are seeking NOC Technicians (Levels I, II, and III) to join a growing Network Operations team. This is an excellent opportunity for professionals looking to build or advance their careers in telecommunications, wireless, and fiber network operations.
Responsibilities
- Monitor and troubleshoot network alarms and service issues.
- Support wireless, fiber, and IP network infrastructure.
- Troubleshoot telecom equipment and transport circuits.
- Coordinate issue resolution with vendors, field technicians, engineering, and internal support teams.
- Resolve customer-impacting network incidents in a timely manner.
- Monitor and maintain network performance and availability.
- Investigate outages and assist with root cause analysis.
- Prepare outage documentation and reports (Level II/III).
- Provide technical guidance to junior technicians (Level II/III).
- Support after-hours maintenance activities and critical network events (Level III).
Required Qualifications
- Associate degree in a technical field or equivalent telecommunications experience.
- Experience in a Network Operations Center (NOC) or a similar telecommunications environment is preferred.
- Knowledge of Code Division Multiple Access (CDMA), Long Term Evolution (LTE), and Internet Protocol (IP) networking is preferred.
- Strong troubleshooting and problem-solving skills.
- Excellent verbal and written communication skills.
- Ability to work in a fast-paced, 24/7 operations environment.
Preferred Technical Skills
- Cisco networking
- Lucent and Nortel CDMA switches
- Alcatel-Lucent
- Fujitsu
- Calix
- OCCAM
- BTI
- Dense Wavelength Division Multiplexing (DWDM)
- Gigabit Ethernet
- Optical Carrier (OCn)
- Digital Signal Level 3 (DS3)
- T1 circuits
- Legacy and IP networks
Experience by Level
Level I
- Entry-level or early-career candidates with technical education or equivalent telecom experience.
Level II
- Minimum 2 years of Network Operations Center (NOC) experience.
Level III
- Minimum 4 years of Network Operations Center (NOC) experience with advanced troubleshooting and outage management responsibilities.
If you have experience supporting telecom or network operations and are looking for your next opportunity, we'd like to hear from you.
\nCompany Description
•\tWhat you didn’t know about us:
•\tCompetitive salary
•\tHealth, Dental and Vision Benefits
•\tShort/Long Term Disability and Critical Care/Illness Protection
•\tLife Insurance and Retirement Plans
•\tEmployee Assistance Program
•\tWith this position, you will get the opportunity to work with our game changing clients and further advance your already valuable experience in the telecom industry!
•\tWe are Connectors. We thrive on ‘quality over quantity’ and put in the work building strong relationships. We create connections, discover qualities, uncover skills, and place people with accuracy. We are your true partner!
•\tWe are Collaborators. You’ll be working with a wholly-owned subsidiary of Kelly and part of the Kelly Telecom division. It allows us to be as nimble and fiercely competitive as a startup while having the backing of a multibillion dollar publicly traded company which has been in business for 75 years. With direct access to hiring managers, services don’t stop at standard recruiting processes. We use our expertise to improve your application skills and provide ongoing career support.
•\tWe give 24/7 Support. We are in this together. We provide around the clock availability, competitive employee benefits, and continuously check-in to make sure things are going smoothly. Check out our Glassdoor page!
•\tKelly Telecom is an equal opportunity employer and will consider all applications without regard to race, genetic information, sex, age, color, religion, national origin, veteran status, disability, or any other characteristic protected by law.
•\tFor more information click Equal Employment Opportunity is the law.
•\tYou should know: Your safety matters! Vaccination against COVID-19 may be a requirement for this job in compliance with current client and governmental policies. A recruiter will confirm and share more details with you during the interview process.
#JobsAtKellyTelecom
Company Description
•\tWhat you didn’t know about us:\r\n•\tCompetitive salary\r\n•\tHealth, Dental and Vision Benefits\r\n•\tShort/Long Term Disability and Critical Care/Illness Protection\r\n•\tLife Insurance and Retirement Plans\r\n•\tEmployee Assistance Program\r\n•\tWith this position, you will get the opportunity to work with our game changing clients and further advance your already valuable experience in the telecom industry!\r\n\r\n•\tWe are Connectors. We thrive on ‘quality over quantity’ and put in the work building strong relationships. We create connections, discover qualities, uncover skills, and place people with accuracy. We are your true partner!\r\n\r\n•\tWe are Collaborators. You’ll be working with a wholly-owned subsidiary of Kelly and part of the Kelly Telecom division. It allows us to be as nimble and fiercely competitive as a startup while having the backing of a multibillion dollar publicly traded company which has been in business for 75 years. With direct access to hiring managers, services don’t stop at standard recruiting processes. We use our expertise to improve your application skills and provide ongoing career support.\r\n\r\n•\tWe give 24/7 Support. We are in this together. We provide around the clock availability, competitive employee benefits, and continuously check-in to make sure things are going smoothly. Check out our Glassdoor page!\r\n•\tKelly Telecom is an equal opportunity employer and will consider all applications without regard to race, genetic information, sex, age, color, religion, national origin, veteran status, disability, or any other characteristic protected by law. \r\n•\tFor more information click Equal Employment Opportunity is the law.\r\n•\tYou should know: Your safety matters! Vaccination against COVID-19 may be a requirement for this job in compliance with current client and governmental policies. A recruiter will confirm and share more details with you during the interview process.\r\n\r\n#JobsAtKellyTelecom