Data Center Computer Operator / NOC Operations Specialist
Job Description
Job Description
Data Center Computer Operator / NOC Operations Specialist
Local Candidates Only | Must Be A US Citizen or Green Card Holder
Primary Schedule:
- Saturday: 7:00 PM – 7:00 AM
- Sunday: 7:00 PM – 7:00 AM
- Plus 16 additional hours during the week
- The additional 16 hours may be worked on 1st, 2nd, or 3rd shift
Position Overview
We are seeking an experienced Data Center Computer Operator / NOC Operations Specialist to support enterprise computer operations in a large data-center environment.
This role is responsible for monitoring production processing, BPE/TPE transactions, network availability, environmental systems, data-center security, electrical and UPS systems, automated job schedules, and distributed servers. The selected candidate will also coordinate with vendors for hardware/software support and help ensure continuous availability of statewide systems and services.
This is a hands-on operations role requiring direct experience in a large data center or Network Operations Center environment.
Key Responsibilities
- Monitor BPE/TPE transactions and production-processing activity.
- Monitor and support Network Operations Center (NOC) functions.
- Monitor environmental systems, including:
-
- HVAC
- Electrical power
- Generators
- Uninterruptible Power Supplies (UPS)
- Fire detection and suppression systems
- Monitor data-center physical security and access.
- Ensure statewide network connectivity and system availability.
- Monitor distributed servers running AIX, Linux, and Windows.
- Monitor and manage automated batch-processing and job scheduling.
- Use Control-M and TPE/BPE Manager to support production operations.
- Support production-control processes and operational scheduling.
- Respond to system, network, hardware, and software incidents.
- Coordinate with vendors regarding hardware/software maintenance and support contracts.
- Follow established Change Management, Incident/Problem Management, and Asset Management policies and procedures.
- Support Business Continuity and Disaster Recovery activities.
- Monitor LAN/WAN and enterprise networking environments.
- Ensure printed production output meets quality standards and is defect free.
- Maintain accurate documentation and communicate operational issues appropriately.
Required Qualifications
Candidates must have either:
- A two-year degree or certificate in an IT-related field, or
- Equivalent professional work experience in information technology.
Candidates must also have at least 2 years of experience in the following areas:
- Computer operations in a large data center
- Network Operations Center (NOC) operations
- Production Control
- Control-M
- TPE/BPE Manager
- Data-center security
- Data-center HVAC
- Data-center electrical power, including generators and UPS systems
- Raised-floor data-center environments
- Fire detection and fire-suppression systems
- Change Management policies, procedures, and software
- Incident/Problem Management policies, procedures, and software
- Asset Management policies, procedures, and software
- Enterprise networking, including LAN/WAN, MPLS, TCP/IP, and SNA
- Microsoft Office
- ITIL
- Automated job schedulers
- Hardware/software maintenance contracts
- Business Continuity and Disaster Recovery
- Distributed servers running AIX, Linux, and Windows
Desired Experience
- 2+ years of experience supporting State and/or Federal Government environments
Before You Apply
Please review the schedule carefully.
This position requires a regular weekend overnight shift from 7:00 PM to 7:00 AM on both Saturday and Sunday, plus an additional 16 hours during the week.
The weekday hours may be picked up on first, second, or third shift.
This position is best suited for candidates with direct experience working in a 24/7 enterprise data center or NOC environment. Candidates whose background is primarily help desk, desktop support, or general IT support without data-center operations experience may not meet the requirements.
Local candidates only.