Job Description
Job DescriptionBenefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Vision insurance
Job Title: Senior ServiceNow Architect
Location: Lansing, MI, (Hybrid)-Onsite from day 1, two days a week
Position Type: Contract
Interview Mode: In-person
Additional Requirements:
There are several certifications listed under the required and preferred qualifications for this position. If a candidate possesses any of these certifications, it is required that you upload each of the certifications as part of the submission.
Key Responsibilities
- Architect ServiceNow platform solutions aligned with DTMB strategic goals.
- Lead technical solution design, platform governance, and best practices.
- Design and support integrations with enterprise applications and services.
- Provide technical support to developers, system administrators, and project teams.
- Support platform upgrades, performance optimization, and roadmap planning.
- Ensure solutions meet security, compliance, and operational requirements.
- Collaborate with stakeholders to translate business needs into technical solutions.
Required Qualifications
- Bachelor’s degree in Information Technology, Computer Science, or related field
- 5+ years of ServiceNow platform experience.
- 5+ years of experience architecting and implementing enterprise ServiceNow solutions.
- Must have experience with ServiceNow ITSM, ITOM, ITAM, CMDB, CSDM, integrations, APIs, and workflow automation.
- Excellent communication, leadership, and problem-solving skills.
- ServiceNow Certified Systems Architect (CSA) certification
Preferred Qualifications
- ServiceNow Certified Technical Architect (CTA) or equivalent certifications.
- ServiceNow Certified Application Developer (CAD) certification
- ServiceNow Implementation Specialist certifications – CMDB, ITSM, ITOM, ITAM
- ITIL Foundations V3 or higher certification
Flexible work from home options available.