Job Description
Job Description
Project Coordinator — AMSYS Hospitality
About the Role
AMSYS Hospitality is seeking a Project Coordinator to support the day-to-day execution of low-voltage, structured cabling, HSIA, CCTV, and AV installation projects for hospitality clients. You'll own routine customer communication, vendor relations, and project tracking — keeping projects on schedule from kickoff to closeout while freeing the Director of Operations for strategic work.
What You'll Do
- Handle routine customer communication: site-visit scheduling, status updates, and data requests; escalate pricing, contract, or billing issues to leadership
- Manage vendor relations: RFQs, order status, PO tracking, delay follow-ups, and RMAs
- Monitor projects in ConnectWise Manage; keep the status log current and flag at-risk projects early
- Maintain records of correspondence, POs, and milestones; support billing prep and closeout documentation
Not Responsible For: pricing/contracts, technical design decisions, or internal automation tools.
Qualifications
- 1–3+ years in project/account coordination or customer-facing operations (field services or hospitality preferred)
- Strong written communication and strong organizational skills across multiple projects
- Proficient in Outlook and Excel; ConnectWise Manage experience a plus
- Industry terminology familiarity helpful but not required — training provided
First 90 Days
- Independently handling customer status and site-access emails
- Managing vendor RFQ/PO follow-ups
- Maintaining an accurate project status log, reviewed weekly with leadership
This description is not exhaustive; duties may change at any time.
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\nCompany Description
Our Client is a fast-growing, franchise-based emergency plumbing, drain cleaning, and water damage restoration company operating 24 hours a day, 365 days a year. With locations across the United States, Our Client is redefining the plumbing industry through honest, upfront pricing, rapid response times, and an unwavering commitment to customer satisfaction. Our Client is not just a plumbing company, it is a team of dedicated professionals who show up when it matters most.
Company Description
Our Client is a fast-growing, franchise-based emergency plumbing, drain cleaning, and water damage restoration company operating 24 hours a day, 365 days a year. With locations across the United States, Our Client is redefining the plumbing industry through honest, upfront pricing, rapid response times, and an unwavering commitment to customer satisfaction. Our Client is not just a plumbing company, it is a team of dedicated professionals who show up when it matters most.