Agile Scrum Master - Retail/Automotive
Job Description
***Looking for Local Candidates based at Raleigh, NC***
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Job Title: Agile Scrum Master – Item Management Technology
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Job Location: Raleigh, NC 27609 (Hybrid)
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Duration: 6+ Months (High Chances of extension)
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Payrate: $55 to $75 per hour on W2 (no C2C/1099)
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Position Summary
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The Agile Scrum Master is responsible for leading Agile delivery practices for Item Management Technology initiatives that support product data, item lifecycle management, and merchandising within a leading automotive aftermarket retailer. This role partners with Product Managers, Engineers, Quality Engineers and Merchandising teams to ensure the successful delivery of business value through Agile principles and Scrum practices.
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The Scrum Master serves as a servant leader, coach, facilitator, and change agent who enables high-performing teams, removes impediments, drives continuous improvement, and fosters a culture of accountability, collaboration, and transparency.
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Key Responsibilities
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Agile Leadership & Facilitation
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- Facilitate all Scrum ceremonies including Sprint Planning, Daily Stand-ups, Backlog Refinement, Sprint Reviews, and Retrospectives.
- Coach team members, Product Owners, and stakeholders on Agile values, principles, and best practices.
- Foster a culture of continuous improvement and help teams mature in Agile adoption.
- Promote servant leadership and empower teams to self-organize and deliver predictable outcomes.
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Delivery Management
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- Partner with Product Owners to ensure a healthy backlog that is prioritized, refined, and aligned with business objectives.
- Monitor sprint progress, team capacity, velocity, and delivery commitments.
- Identify and remove impediments that impact productivity and delivery timelines.
- Drive transparency through Agile metrics and reporting, including velocity, sprint burndown, say/do ratio, cycle time, and team health metrics.
- Support PI Planning, quarterly planning, and roadmap execution when operating within a scaled Agile environment.
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Item Management Technology Support
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- Support delivery of technology solutions related to:
- Item Master Data Management
- Product Information Management (PIM)
- Item Onboarding and Maintenance
- Product Hierarchy and Classification
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Stakeholder Management
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- Facilitate communication between business and technology teams.
- Provide regular status updates and escalate risks, issues, and dependencies appropriately.
- Build strong relationships across cross-functional teams and leadership.
- Support release planning and coordination across multiple technology teams.
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Continuous Improvement
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- Analyze team performance metrics and identify opportunities to improve efficiency.
- Lead retrospectives that drive actionable improvements.
- Implement Agile best practices, tools, and techniques that improve predictability and quality.
- Mentor team members and support Agile transformation initiatives
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Required Qualifications
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- Bachelor's degree in Information Technology, Computer Science, Business, or related field, or equivalent work experience.
- 7+ years of Agile Scrum Master experience supporting technology delivery teams.
- Strong understanding of Scrum, Kanban, and Agile methodologies.
- Experience supporting retail, merchandising, inventory, supply chain, or master data management systems.
- Proven ability to facilitate cross-functional teams and manage competing priorities.
- Experience using Agile management tools such as Jira or equivalent.
- Strong analytical, organizational, and problem-solving skills.
- Excellent communication and stakeholder management abilities.
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Preferred Qualifications
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- Certified Scrum Master (CSM), Professional Scrum Master (PSM), or SAFe Scrum Master certification.
- Experience working in automotive aftermarket, retail, e-commerce, or supply chain environments.
- Knowledge of Item Management, Product Information Management (PIM), Product Master Data, or Merchandising platforms.
- Experience working within SAFe or scaled Agile frameworks.
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This role is ideal for a Scrum Master who is passionate about Agile delivery, enjoys working in a fast-paced retail technology environment, and can help Item Management teams deliver high-quality solutions that improve product data, merchandising effectiveness, and customer experience