Quality Management System Specialist

Job Description

Job Description

***REXA, Inc. has just expanded and moved to a brand new state of the art facility. This position is located in Middleborough, MA.***

REXA is growing, and this is an exciting time to join our team. As we expand into our new headquarters and manufacturing facility at 200 Canopy Drive in Middleborough, MA, we are looking for talented, hands-on people who want to build their careers with a company investing in its future, its people, and the local community. Our move to Middleborough marks an important milestone for REXA and creates new opportunities for employees who enjoy solving problems, working with quality products, and being part of a collaborative manufacturing environment.

Purpose: The ISO 9001 Quality Management System (QMS) Specialist helps keep our Quality Management System organized, current, and audit-ready. This role collaborates with all departments, including production, engineering, supply chain, customer support, and leadership to make sure procedures, records, audits, training, and improvement activities are clear, accurate, and effective.

RESPONSIBILITIES

• Assist in maintaining and improving QMS documents, including procedures, work instructions, forms, inspection records, production records, and controlled documents
• Coordinate QMS document control by processing change notices and keeping electronic files and production binders up to date
• Plan, conduct, and document internal audits
• Track QMS training to help ensure employees are trained on the procedures that apply to their work
• Play a leadership role in support of ISO 9001 certification, customer, supplier, and regulatory audits
• Work with process owners to document, measure, and improve manufacturing and support processes.
• Compile and analyze audit results, quality metrics, customer feedback, supplier performance, nonconformities, risks, opportunities, and improvement activities for management review
• Coach employees on QMS procedures, document control, audit readiness, nonconforming product handling, and quality best practices

EDUCATION AND EXPERIENCE

• Associates degree or higher in quality, engineering technology, manufacturing, operations, industrial technology, business, or a related field preferred
• 3-5 years of experience supporting a quality management system in a manufacturing, assembly, fabrication, machining, electronics, industrial, or regulated production environment preferred
  

REQUIRED KNOWLEDGE AND SKILLS

• Knowledge of ISO 9001 QMS Standard requirements and quality management system processes
• Experience with internal audits, document control, corrective action, nonconforming product control, inspection records, calibration, and continual improvement
• Ability to read and understand procedures, work instructions, records, and manufacturing documentation
• Strong written and verbal communication skills
• Ability to work well with production employees, supervisors, engineers, managers, suppliers, customers, and auditors
• Strong organization, follow-up, and documentation skills
• Comfortable using Microsoft Office and related business systems such as document management, ERP, QMS software, and Visio flowcharts
  

PREFERRED BUT NOT REQUIRED KNOWLEDGE AND SKILLS

• ISO 9001 Internal Auditor or Lead Auditor certification
• ASQ membership or ASQ certifications such as Certified Quality Auditor or Certified Quality Improvement Associate
• Experience with Lean, Six Sigma, 5 Whys, fishbone diagrams, Pareto analysis, process mapping, FMEA, control plans, mistake-proofing, or other problem-solving tools
• Familiarity with manufacturing drawings, specifications, bills of material, routers, work instructions, production travelers, inspection plans, measurement systems, and traceability requirements
• Experience with customer, supplier, regulatory, or industry-specific quality requirements

WORKING CONDITIONS

• Office environment with regular exposure to and involvement in manufacturing activities
• Walking/standing 50%
• Strict compliance with company safety policies

We offer full benefits and competitive compensation.

Salary range: $60,400 - $75,500 depending on experience

Benefits:

• 401(k) with company match
• Health insurance
• Dental insurance
• Vision insurance
  
• Flexible Spending Account
• Health Savings Account
• Life insurance
• Paid vacation and sick time
• Parental leave
• Tuition reimbursement
• 11 company paid holidays

Equal Opportunity Employer - Minorities/Women/Veterans/Disabled

*This organization participates in E-Verify.*