Job Description
Job Description
ILAN Builders is shaping the future of telecommunications through innovation, quality, and service. We offer opportunities for growth, impact, and collaboration and are looking for like-minded professionals to join our team.
Explore the role below and see how you can help us build a connected, sustainable impact:
Role and Responsibilities for the Fiber I&R Technician
- Installation, maintenance, and repairing of fiber optic systems for residential and commercial customers.
- Ensuring adequate performance of internet, phone and if applicable, television services
- Complete pre-install work order and post-install service verification and customer education to ensure customer satisfaction.
- Place aerial or buried fiber optic drops and install interior and exterior wiring.
- Must be able to mark proposed drop paths for jobs needing BSW.
- Must be able to hand dig microduct from terminal to nid.
- Observe all safety rules and OSHA regulations.
- Work at heights by using/setting up various types of ladders.
- Work in confined spaces.
- Teamwork - Assist other technicians in the performance of their duties when requested.
- Must convey a positive and professional appearance and demeanor when communicating the company's products and services to our customers.
- Have an ability to adapt to new processes and new information frequently.
- Use internal systems for work order notation and time keeping.
- Keep customer appointments.
- Maintain minimum acceptable metrics with Repeats, Productivity, and Completions.
Qualifications for the Fiber I&R Technician
- Fiber optic internet and home phone service experience required.
- Must satisfy company required tools and safety equipment checklist.
- Must have own truck, van, or SUV with a ladder rack.
- Must have own tools to perform the job.
- Must have a fiber splicer.
- Smartphone and Laptop (With Microsoft Excel) are required.
- Lift up to 80lbs unassisted.
- Effective communication skills and ability to multi-task.
- Excellent interpersonal skills and teamwork.
- Must pass background check, MVR screen, and drug test.
- Must be accountable and dependable.
- Must have the ability to work overtime and on weekends depending on the needs of the customer.
- Have an ability to take input from customers, supervisors, leads and co-workers to problem solve and improve skills.
Compensation
We are looking for the best of the best for this long-term project. The pay is production based. Rates will be provided upon resume submission.
ILAN Builders - Connecting People, Empowering Futures
We are committed to creating a diverse, inclusive, and safe workplace where every individual can thrive. We believe in quality, innovation, integrity, and sustainability—values that guide everything we do.