Project Coordinator

Job Description

Project Coordinator

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Chicago, IL

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8 months contract

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Required Skills:

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Project Management 5 years of experience in client coordination, project coordination, or junior PM/PMO support

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Ability to manage tasks against timelines, maintain action logs, and drive follow-ups to closure

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Communication and Stakeholder Management

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• Comfortable communicating directly with clients and internal stakeholders

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• Ability to coordinate effectively with RMs, project managers, and business partners across multiple workstreams

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Technical Proficiency / Tracking Discipline

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• Proficient in Excel / SharePoint (tracking logs, action registers, basic analysis) and PowerPoint (simple status updates)

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• Comfortable maintaining structured trackers for issues, resolutions, and communications; strong attention to detail

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Key Responsibilities:

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Client Outreach and Communication Coordination

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• Coordinate communication timing and sequencing with RMs to align on approach, messaging, and outreach schedules

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• Communicate directly with clients, or in partnership with RMs, to support outreach objectives and drive readiness

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• Ensure client satisfaction through clear communication, active listening, and effective problem-solving

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Workplan and Project Management

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• Manage assigned outreach activities against a detailed workplan, ensuring tasks are completed by due dates

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• Coordinate with Project Management and business teams to track progress, troubleshoot issues, and escalate as needed

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• Identify risks, dependencies, and roadblocks impacting outreach or client experience; escalate in a timely manner

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Reporting, Stakeholder Updates, and Documentation

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• Provide regular updates to stakeholders on progress, upcoming communications, and outstanding tasks/issues

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• Maintain communication logs (dates, participants, topics, outcomes, next steps) to ensure transparency and continuity

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• Track issues through to resolution, documenting actions taken, owners, timelines, and final outcomes

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Issue Intake and Resolution Support

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• Intake client and RM escalations, triage to the appropriate owner/team, and follow through to closure

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• Support structured issue review touchpoints (as needed) to prioritize, unblock, and resolve recurring issues

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