Job Description
Job Description
We are looking for a detailed-oriented and productive IT & Technical Support Coordinator to manage our company’s technology assets, employee onboarding/offboarding process, and act as the internal point of contact for our outside IT support provider. This is a great opportunity for someone who is organized, tech-savvy, and enjoys keeping operations running smoothly behind the scenes.
Responsibilities
- Manage inventory of computers, desktop phones, iPads, and other equipment
- Manage cell phone inventory (activations, upgrades, carrier accounts)
- Track and manage software subscriptions and license renewals
- Set up equipment and accounts for new hires; manage offboarding (equipment retrieval, access removal) for departing employees
- Serve as the internal liaison with our outside IT support provider; submit and track tickets/projects
- Provide basic first line tech support before escalating to outside IT
- Maintain organized records of equipment, subscriptions, and vendor contacts
Qualifications
- 1–3+ years of experience in IT support, technical coordination, or a similar operations/admin role
- Comfortable working with computers, mobile devices, and basic troubleshooting
- Strong organizational skills with high attention to detail
- Ability to manage multiple priorities and follow through on tasks independently
- Excellent communication skills, both with employees and outside vendors
- Experience with inventory tracking systems, spreadsheets, or asset management tools a plus
- Experience with mobile device/carrier account management (e.g., Verizon, AT&T) a plus
- Familiarity with basic networking, Microsoft 365/Google Workspace administration, or Mobile Device Management tools a plus