Oracle HCM Guided Learning and Journeys Consultant
Job Description
Job Description
Hybrid: Vienna, VA
Our client is seeking a highly experienced Oracle HCM technical functional consultant/analyst for the Oracle Guided Learning, Journeys, and Guided Journeys modules. This position will join the HR Technology team and partner to deliver best-in-class solutions by providing strategic recommendations and delivering new content and features focused on these modules.
Key Responsibilities:
- Support the development, implementation, and on-going support of Human Capital Management (HCM) system Oracle Cloud Guided Learning (OGL) tool; assure stability and performance of the products and platforms across production and nonproduction environments
- Support the OGL product design sessions to gather, understand, and analyze business requirements to configure content, create Base Guides, build & test new OGL items in Testing POD and Production POD
- Identify and support OGL service maintenance schedule; leveraging internal and external resources/tools to solution, resolve issues, and ensure system best practices are utilized in system architecture and design
- Support HCM releases to align content within OGL to support new Oracle Cloud features/functionality
- Provide recommendations and develop solutions to enhance user adoption and the employee experience of Oracle Guided Learning content
- Collaborate with peers to identify opportunities to enhance user adoption and the employee experience of Oracle Guided Learning content. Deliver identified solutions
- Work Oracle SRs and communicate updates to peers
- Monitor and analyze usage data from Oracle Guided Learning
- Provide training and support to HR Technology team on Journey and Guided Journey best practices
- Share recommendations for Guided Journey usage and implement approved recommendations
- Troubleshoot OGL and Journey related issues and provide expert-level recommendations for system enhancements
- Maintain documentation and training materials to support user adoption and compliance
- Excellent communication, organizational, and stakeholder management skills
- Exceptional problem-solving and project management skills
Qualifications:
- 5+ years of hands-on experience with Oracle Cloud HCM, with a strong focus on Oracle Guided Learning, Journeys and Guided Journeys
- Deep understanding of Oracle Guided Learning tools, including content creation and contextual help integration
- Proven track record of designing and deploying complex, multi-step Oracle Journeys
CC Pace is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, genetic information, or any other protected characteristic under federal, state, or local laws.