Job Description
Computer Operator I
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Location: Harrisburg, PA
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Pay: $22.50/hour
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Schedule: Sunday-Tuesday and every other Wednesday, 7:00 PM-7:00 AM
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Employment Type: Full-time
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Work Setting: On-site
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Position Overview
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We are hiring a Computer Operator I to support IT operations in a fast-paced technology environment. This role is responsible for monitoring systems, following daily operational procedures, documenting issues, escalating problems, and supporting the Computer Operations team.
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This is a strong opportunity for someone with an IT background, recent technical education, help desk experience, networking coursework, or early computer operations experience who is looking to gain hands-on experience and grow in the IT field.
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Schedule
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This position will work 12-hour overnight shifts.
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The schedule is:
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Sunday, Monday, Tuesday, and every other Wednesday
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7:00 PM-7:00 AM
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Candidates must be comfortable working overnight shifts, weekends, and a rotating Wednesday schedule.
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Responsibilities
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- Monitor enterprise systems and escalate issues as required.
- Assist with daily computer operations.
- Complete daily checklist tasks under supervision.
- Report system problems to the Senior Computer Operator or Supervisor.
- Track and document issues using a ticketing or tracking system.
- Assist with recovery activities needed to restore normal operations.
- Follow proper escalation procedures within Computer Operations and related departments.
- Provide support to senior computer operators as needed.
- Perform additional duties as assigned.
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Requirements
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- Two-year technical degree or comparable IT experience preferred.
- 12 to 24 months of computer operations, help desk, technical support, IT support, or related experience preferred.
- Ability to work 12-hour overnight shifts.
- Comfortable working Sunday-Tuesday and every other Wednesday, 7:00 PM-7:00 AM.
- Strong attention to detail and documentation skills.
- Ability to follow procedures and escalate issues appropriately.
- Strong communication and problem-solving skills.
- Must pass a criminal background check.
- Must pass an FBI-level background check to obtain a Gaming License.
- Must be able to complete required licensing as needed.
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Benefits
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- $22.50/hour
- 3 weeks PTO
- Sick time
- Paid holidays, including floating holidays
- Medical, dental, and vision insurance
- 401(k) eligibility after required waiting period
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Ideal Candidate
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The ideal candidate is reliable, detail-oriented, and interested in building a career in IT operations. This role is a good fit for someone who enjoys troubleshooting, documentation, system monitoring, and working in a structured team environment.