Job Description
Job DescriptionDescription:
In this role, the CUS MT Project Coordinator will take responsibility for assisting the MT supervisor, as well as Project Managers, to ensure successful implementation of customer service projects, and on-time delivery. Support project teams by providing information and technical hands-on support during procurement and execution phases of Mikron projects. In addition, the CUS MTPC is responsible for the mechanical builds, debug, emergency support, and maintaining CUS shop areas.
Requirements:
Essential Duties & Responsibilities
- Support Customer Service personnel- Applications, Engineering, Sales, Customer support, and Parts
- Assist CUS Planner/Scheduler with mechanical assembly needs
- Support MT project schedule and adjustment when needed
- Collaborate with Project Managers and Supervisor to streamline activities and mitigate technical difficulties.
- Collaborate with various supervisors and managers for project execution activities and resourcing
- Interface with customers via phone, email, and Salesforce
- Support installation at the customer site
- Maintain CUS shop area and support in house builds
- Follow all safety policies and precautions
- Responsible to respond to customers in less than 24 hours for normal requests and within 1 hour for down type situations
- Receive parts from Logistics to assemble machinery following standard procedure
- Alignment of the machine, stations and conveyor circuit at MDE or on-site as required
- Plumbing and wiring of the machine according to the company standards at MDE or on-site as required
- Pre-align stations with calibration at MDE or on-site as required
- Final alignment and fine tuning of stations at MDE or on-site as required
- Brainstorm potential mechanical changes with the engineering team
- Run machine during debug at MDE or on-site as required
- Ensure CUS area is organized and stocked
- Preassemble mechanical projects and coordinate shipping as needed
- Inventory, prep, and ship project job boxes ahead of field install
Required Education, Knowledge, Skills, and Experience
- 3+ years of relevant working experience and customer service skills
- Microsoft Office, Microsoft Excel is required
- Industrial automation experience. (preferred)
- Medical/pharmaceutical manufacturing industry knowledge. (preferred)
- SAP experience is a plus. (preferred)
- SalesForce experience is a plus. (preferred)
- Ability to read, interpret and work from engineering drawings and sketches (preferred)
Additional Requirements
- Must be eligible to work in the United States
- Must be able to travel as requested
- Willing and able to travel 25% of the year. Overtime may be required up to 50% of the time, depending on workload and operational needs including travel with little notice
- May be required to work off shift hours and Holidays
- Must have a valid state Driver license
Company Offered Benefits
- PTO
- 10 paid holidays (1-2 floating depending on start date)
- Pet Insurance
- Excellent Medical, Dental, and Vision insurance
- Short Term Disability, Long Term Disability, Life Insurance & ADD
- FSA, HSA
- Employee Assistance Program
- 401k with matching up to 5%, immediately vested
- Tuition and Continuing Education Reimbursement
- Professional Growth Opportunities
*This job closes on 08/22/2026 all applications up to 08/22/2026 will be considered*