Data Management Manager

Job Description

Job Description

A Day in the Life of a Data Management Manager

The primary role of this position is leading the Data Management team. This position supervises the collection and analysis of health system quality and patient experience data with an emphasis on acute inpatient including outpatient departments and clinics. The manager oversees recurring staff production such as creating, customizing, and presenting dashboards, scorecards, and multiple additional products. This position continuously seeks improvement opportunities in processes, tools, and productivity.

Why Work at Cheyenne Regional?

• 403(b) with 4% employer match
• ANCC Magnet Hospital
• 21 PTO days per year (increases with tenure)
• Education Assistance Program
• Employee Sponsored Wellness Program
• Employee Assistance Program
• Loan Forgiveness Eligible

Here is What You Will Be Doing:

• Oversees the development and delivery of quality and patient experience reporting products directly from the Electronic Health Record (EHR) when available and from other databases when required. Collaborates with clinical customers and EHR/IT developers to ensure timely, accurate, relevant data.
• Manages the clinical data abstraction and dissemination of interpretable reports on: Centers for Medicare and Medicaid Services (CMS) as well as the Joint Commission’s (TJC) mandated quality measures along with specialty registries for cancer, acute myocardial infarction, catherization lab, stroke, heart failure, resuscitation, vascular surgery, and other priority clinical conditions.
• Serves as a process improvement (PI) facilitator, contributing ideas and leading initiatives.
• Translates complex data and technical processes into something meaningful to customers—clinicians and leaders.
• Acts as an advisor to the Director of Quality Improvement and other members of the Executive Team on federal and state mandatory quality reporting as well as quality incentive programs for inpatient, outpatient, and ambulatory settings.
• Nurtures relationships with Executive Team members, the Medical Staff, Directors, managers, and other Cheyenne Regional staff to aid data-driven decision making and promote awareness of national quality programs and measures.
• Leads Data Management staff by providing opportunities for staff to develop and grow professionally; budgetary responsibilities for the department; holds staff accountable to improve performance; develops and/or modifies processes to reduce waste within the department and across the organization.
• Participates on work teams and committees utilizing data analysis and presentation skills to identify and assist with data needs.
• Provides operational leadership and has budget responsibilities. Adheres to established leadership competencies, service standards and reinforces excellence in those standards with subordinates.
• Collaborate with patient care contract owners to devise quality measures that improve patient care and further organizational goals. Manager will advocate for high, achievable goals. May also include provider incentive plans.
• Oversees department system administration of occurrence reporting system, patient experience and feedback systems, and analytics databases.

Desired Skills:

• Knowledge of healthcare quality indicators and processes as well as healthcare software applications and databases
• Advanced analytical and strategic planning skills
• Superior written and verbal communication skills
• Ability to prioritization and delegate
• Ability to multitask and organizational skills
• Ability to accurately perform data analysis and data reporting with computer literacy
• Advanced knowledge of Microsoft Office products
• Knowledge of database rules, writing queries, and relational database creation/management
• Ability to interact respectfully with diverse cultural and socio-economic populations

Here is What You Need:

• Bachelor’s degree or higher
• Two (2) or more years of experience in data management and/or data analysis
• One (1) or more years of leadership experience

Nice to Have:

• Master’s degree
• Project management experience
• Data abstraction and translation experience
• Experience with SAS
• Three (3) or more years of healthcare experience

About Cheyenne Regional:
Cheyenne Regional Medical Center was founded in 1867 as a tent hospital by the Union Pacific Railroad to treat workers injured while building the transcontinental railroad. Today, we are the largest hospital in the state of Wyoming, employing over 2,000 people, and treating over 350,000+ patients from southeastern Wyoming, western Nebraska, and northern Colorado. We pride ourselves on patient and employee experience by living our core values of Integrity, Carig, Compasion, Resect, Service, Teamwork and Excellence to great health.

Our team makes a difference every day by providing trusted healthcare expertise through a passionate and I.N.S.P.I.R.E.(ing) approach with a personal touch. By living our values, we aim to achieve our goal of becoming a 5-star rated hospital, providing critical support and resources to our community and the greater region we serve. If you are eager to make a difference and passionate about healthcare, we encourage you to apply today!