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Digital Analytics Implementation Support Contractor

PublishedPublished: 6/14/2022
Technology
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Job Description

Job Description

ComResource is looking for a Digital Analytics Implementation Support Contractor.

Responsibilities:

  • Provide hands-on support for FullStory implementation, digital analytics QA, and ongoing platform maintenance
  • Execute established processes and maintain consistency across implementations
  • Follow established checklists to validate tracking, events, properties, website interactions, and analytics configurations
  • Identify and document discrepancies
  • Apply existing naming conventions, tracking specifications, and configuration guidelines consistently across FullStory, GA4, Google Tag Manager, and related implementations
  • Assist with FullStory dashboards, events, settings, data validation, and configuration updates across QA and production environments
  • Assist with masking validation, document potential privacy concerns, and escalate findings for appropriate review and approval
  • Help validate data layer changes, website tracking, GA4 custom definitions, and funnel tracking against established requirements
  • Maintain organized records of completed tasks, QA results, configuration changes, open issues, and next steps
  • Track assigned work through completion, proactively follow up on dependencies, and communicate status
  • Raise blockers without requiring repeated reminders

Essentials:

  • Detail-oriented and thorough; notices inconsistencies, follows instructions carefully, and verifies work
  • Highly organized; keeps tasks, documentation, and follow-ups organized and current
  • Proactive and accountable; takes ownership of assigned work, follows through on commitments, and communicates progress without needing frequent reminders
  • Resourceful problem-solver; uses existing documentation and available resources to investigate issues before escalating
  • Understands the importance of established standards and applies them reliably across repeated tasks
  • Comfortable working independently with clear direction while recognizing when clarification, approval, or escalation is needed
  • Creative and curious; looks for practical ways to solve problems, identify discrepancies, and improve existing processes
  • Strong communicator; provides concise status updates, documents findings clearly, and flags risks or delays early

Desired:

  • Experience with FullStory or another digital analytics, session replay, tag management, or website analytics platform
  • Experience with QA, website testing, data validation, or technical implementation support
  • Familiarity with GA4, Google Tag Manager, data layers, event tracking, or website behavior
  • Basic awareness of data privacy and sensitive information handling

Req ID: RB7087171027

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