Digital Analytics Implementation Support Contractor
Job Description
Job Description
ComResource is looking for a Digital Analytics Implementation Support Contractor.
Responsibilities:
- Provide hands-on support for FullStory implementation, digital analytics QA, and ongoing platform maintenance
- Execute established processes and maintain consistency across implementations
- Follow established checklists to validate tracking, events, properties, website interactions, and analytics configurations
- Identify and document discrepancies
- Apply existing naming conventions, tracking specifications, and configuration guidelines consistently across FullStory, GA4, Google Tag Manager, and related implementations
- Assist with FullStory dashboards, events, settings, data validation, and configuration updates across QA and production environments
- Assist with masking validation, document potential privacy concerns, and escalate findings for appropriate review and approval
- Help validate data layer changes, website tracking, GA4 custom definitions, and funnel tracking against established requirements
- Maintain organized records of completed tasks, QA results, configuration changes, open issues, and next steps
- Track assigned work through completion, proactively follow up on dependencies, and communicate status
- Raise blockers without requiring repeated reminders
Essentials:
- Detail-oriented and thorough; notices inconsistencies, follows instructions carefully, and verifies work
- Highly organized; keeps tasks, documentation, and follow-ups organized and current
- Proactive and accountable; takes ownership of assigned work, follows through on commitments, and communicates progress without needing frequent reminders
- Resourceful problem-solver; uses existing documentation and available resources to investigate issues before escalating
- Understands the importance of established standards and applies them reliably across repeated tasks
- Comfortable working independently with clear direction while recognizing when clarification, approval, or escalation is needed
- Creative and curious; looks for practical ways to solve problems, identify discrepancies, and improve existing processes
- Strong communicator; provides concise status updates, documents findings clearly, and flags risks or delays early
Desired:
- Experience with FullStory or another digital analytics, session replay, tag management, or website analytics platform
- Experience with QA, website testing, data validation, or technical implementation support
- Familiarity with GA4, Google Tag Manager, data layers, event tracking, or website behavior
- Basic awareness of data privacy and sensitive information handling
Req ID: RB7087171027
