Job Description
Job Description
Role: PC Refresh/Deployment Technician
Location: Greensboro, NC (*Must be local to area*)
Schedule: Core business hours, Monday-Friday onsite at schools in Guilford County
- Need reliable transportation to different sites/educational institutions
Job Type: Full-Time (40 hours per week) contract position (3-4 months)
- Potential to convert to a permanent FTE depending on performance!
Starting Pay: $17.50/hr-$23.50/hr (pending years of exp, certifications, etc.)
Company Overview:
This is a dedicated IT service provider client committed to delivering high-quality technology solutions to educational institutions. We are currently seeking a motivated and detail-oriented PC Refresh Technicians to join the team in supporting a project for the Guilford County School System.
Job Summary:
As the PC Refresh Technician, you will play a vital role in ensuring that the school system's technology infrastructure is up-to-date and functioning smoothly. You will be responsible for assisting in the refresh and deployment of computers and peripherals, providing support to faculty and staff, and ensuring a seamless transition during the project. This position is ideal for individuals with a passion for technology and a desire to work in an educational environment.
Key Responsibilities:
- Assist in the inventory management of existing and new PC hardware.
- Remove old computers and peripherals from designated locations within the school system.
- Prepare new PCs for deployment, including installation of operating systems and necessary software applications.
- Configure and test new devices to ensure they meet functional specifications and school system requirements.
- Provide on-site technical support during the roll-out, including troubleshooting issues with new hardware and software.
- Assist in the documentation of all processes, configurations, and issues encountered during the refresh project.
- Work closely with school IT staff to ensure a smooth and efficient transition.
- Participate in training sessions to familiarize yourself with the school’s IT systems and protocols.
- Maintain a safe and organized work environment, adhering to safety guidelines and protocols.
Qualifications:
- High school diploma or equivalent; relevant technical certifications (e.g., CompTIA A+, ITIL) are a plus.
- Understanding of computer hardware and software installation, configuration, and troubleshooting.
- Familiarity with Windows operating systems and common productivity software (e.g., Microsoft Office).
- Strong attention to detail and organizational skills.
- Ability to communicate effectively with non-technical users and provide excellent customer service.
- Willingness to learn and adapt in a fast-paced environment.