Job Description
Job Description
Fiber Installation & Splicing Technician
Role Summary
We are seeking an experienced Fiber Installation & Splicing Technician to perform and oversee fiber installation, splicing, testing, and maintenance activities across outside plant and inside plant environments. This role requires strong technical expertise in fiber optic systems, field operations, and customer service, along with the ability to work independently and support emergency dispatches when needed.
Essential Functions
Fiber Installation & Splicing
- Perform or direct fiber installation and fiber splicing using both fusion and mechanical methods.
- Install, terminate, and maintain fiber optic cables and related equipment.
- Work primarily with single-mode fiber optic cables up to 864 count, including loose tube, ribbon, armored, and dielectric cable types.
- Assist with fiber installation and splicing from handholes or manholes to building entry points.
- Assist with fiber installation inside buildings, including tight spaces, raised ceilings, and risers.
- Participate in cutover activities with other field technicians.
Equipment & Testing
- Work with switches, routers, fiber panels, splice closures, and connectors including APC/UPC – SC/LC.
- Use OTDR equipment to:
- Read and create trace routes
- Identify faults
- Calculate splice loss
- Perform end-to-end fiber testing
- Utilize light sources, power meters, and test sets for fiber validation.
- Calculate fiber attenuation values accurately.
Documentation & Assignments
- Read and interpret fiber schematics and splicing diagrams.
- Complete service order tasks including:
- Building conversions
- Plant field assignments
- Fiber cable assignments
- Optical equipment assignments
Safety & Operations
- Work a standard 40-hour week with availability for emergency after-hours dispatches on short notice.
- Follow all company safety procedures and minimize workplace hazards.
- Maintain company vehicles and equipment responsibly.
- Operate a full-size bucket truck and safely work at heights up to 40 feet.
Teamwork & Customer Service
- Deliver excellent customer service and exceed expectations whenever possible.
- Communicate effectively with customers, coworkers, and leadership.
- Support team members and collaborate across departments.
- Maintain punctuality, attendance, and professionalism.
Additional Responsibilities
- Maintain a clean, safe, and organized work area.
- Protect the confidentiality of customer and company information.
- Complete special projects and additional duties as assigned.
- Travel overnight to other markets as needed.
Required Knowledge, Skills & Abilities
Technical Skills
- Knowledge of fiber plant operations, schematics, and network facilities.
- Ability to learn new systems and processes through training, manuals, and field experience.
- Basic computer proficiency and familiarity with Microsoft Office or similar tools.
- High-speed internet service at home.
Problem Solving & Organization
- Strong organizational and coordination skills.
- Ability to identify problems, assess urgency, gather data, and implement solutions.
- Effective time management and attention to detail.
Communication & Professionalism
- Strong verbal and written communication skills.
- Professional customer service skills and telephone etiquette.
- Positive attitude, integrity, and teamwork mindset.
Physical & Travel Requirements
- Valid driver’s license with a clean driving record.
- Ability to operate a motor vehicle daily and travel to job sites.
- Ability to work in confined spaces, outdoors, and at elevated heights.
- Overnight travel may be required.
Company Description•\tWhat you didn’t know about us:
•\tCompetitive salary
•\tHealth, Dental and Vision Benefits
•\tShort/Long Term Disability and Critical Care/Illness Protection
•\tLife Insurance and Retirement Plans
•\tEmployee Assistance Program
•\tWith this position, you will get the opportunity to work with our game changing clients and further advance your already valuable experience in the telecom industry!
•\tWe are Connectors. We thrive on ‘quality over quantity’ and put in the work building strong relationships. We create connections, discover qualities, uncover skills, and place people with accuracy. We are your true partner!
•\tWe are Collaborators. You’ll be working with a wholly-owned subsidiary of Kelly and part of the Kelly Telecom division. It allows us to be as nimble and fiercely competitive as a startup while having the backing of a multibillion dollar publicly traded company which has been in business for 75 years. With direct access to hiring managers, services don’t stop at standard recruiting processes. We use our expertise to improve your application skills and provide ongoing career support.
•\tWe give 24/7 Support. We are in this together. We provide around the clock availability, competitive employee benefits, and continuously check-in to make sure things are going smoothly. Check out our Glassdoor page!
•\tKelly Telecom is an equal opportunity employer and will consider all applications without regard to race, genetic information, sex, age, color, religion, national origin, veteran status, disability, or any other characteristic protected by law.
•\tFor more information click Equal Employment Opportunity is the law.
•\tYou should know: Your safety matters! Vaccination against COVID-19 may be a requirement for this job in compliance with current client and governmental policies. A recruiter will confirm and share more details with you during the interview process.
#JobsAtKellyTelecom
Company Description
•\tWhat you didn’t know about us:\r\n•\tCompetitive salary\r\n•\tHealth, Dental and Vision Benefits\r\n•\tShort/Long Term Disability and Critical Care/Illness Protection\r\n•\tLife Insurance and Retirement Plans\r\n•\tEmployee Assistance Program\r\n•\tWith this position, you will get the opportunity to work with our game changing clients and further advance your already valuable experience in the telecom industry!\r\n\r\n•\tWe are Connectors. We thrive on ‘quality over quantity’ and put in the work building strong relationships. We create connections, discover qualities, uncover skills, and place people with accuracy. We are your true partner!\r\n\r\n•\tWe are Collaborators. You’ll be working with a wholly-owned subsidiary of Kelly and part of the Kelly Telecom division. It allows us to be as nimble and fiercely competitive as a startup while having the backing of a multibillion dollar publicly traded company which has been in business for 75 years. With direct access to hiring managers, services don’t stop at standard recruiting processes. We use our expertise to improve your application skills and provide ongoing career support.\r\n\r\n•\tWe give 24/7 Support. We are in this together. We provide around the clock availability, competitive employee benefits, and continuously check-in to make sure things are going smoothly. Check out our Glassdoor page!\r\n•\tKelly Telecom is an equal opportunity employer and will consider all applications without regard to race, genetic information, sex, age, color, religion, national origin, veteran status, disability, or any other characteristic protected by law. \r\n•\tFor more information click Equal Employment Opportunity is the law.\r\n•\tYou should know: Your safety matters! Vaccination against COVID-19 may be a requirement for this job in compliance with current client and governmental policies. A recruiter will confirm and share more details with you during the interview process.\r\n\r\n#JobsAtKellyTelecom