Job Description
Hi
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Role Name: D365 CRM Technical Architect/Lead
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Location: Atlanta, GA
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Duration: 2 months CTH
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JOB DESCRIPTION:
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CRM Technical Architect/Lead
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Minimum 12 to 14 years of experience in Dynamics 365 CE (CRM) with strong technical and client facing skills.
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Technical Skills:
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• Dynamics 365 Customer Engagement (Sales, Service - Must) and knowledge other Microsoft Dynamics 365 suite of products.
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• Facilitate detailed design from requirements and support construction and deployment.
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• Design components in a Service Oriented Architecture (SOA) environment with good technical expertise in middleware tools (preferably MuleSoft)
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• Dynamics 365 in Online & On-Premises implementations and environments and prior versions.
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• Providing highly available, scalable Dynamics 365 architecture
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• Hands on experience in C#.Net, Java Script, MS SQL, MS CRM SDK, MSD developer toolkit & SSRS
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• Subject matter knowledge in integration architecture and the ability to map integration patterns to functional usage.
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• Experience in MS CRM & 3rd party Integration using Middleware Tools/ API’s (REST, ODATA WebAPI's) /SSIS packages.
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• Experience in using Azure services for integration (Azure Functions, Service Bus etc. PCF controls, Power Apps and Power Automate for upstream/downstream systems integrations.
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• Experience in data migration– data analysis, data mappings, data harmonization using OOB and third-party tools, preferable experience in Azure Data Factory.
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• Experienced in reporting architecture, with SSRS and knowledge on Power BI.
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• Good to have knowledge in latest features of Dynamics 365 platform (Sales Insights, Customer Service Insights, Customer Voice, etc.)
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• Experience in effective management of cloud platform resources and good understanding on security models and connectivity CRM systems.
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• Technical expertise in set up of DevOps pipelines for CRM systems on cloud platforms with standard DevOps tools
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• Exposure in driving information management strategy, design and deployment on cloud platforms, preferably on Web Services global infrastructure and services.
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• Exposure in financial services / Banking is preferrable.
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Delivery and Leadership Skills:
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• Lead the technical workshops to work with Business and technology partners on requirements to design and develop architecture solutions
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• Should have good problem solving and analytical skills
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• Should be able to think independently and be solution driven
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• Be accountable for solution delivery and technical leadership
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• Lead technical efforts for Pre-Sales engagements and contribute towards building niche solutions/POC's
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• Advocate best practices to develop scalable solutions in alignment with Product roadmap through supported and upgradable customizations / implementations.
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• Experience in Agile methodologies
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Good to have Certifications:
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•Microsoft Dynamics 365 for Sales
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•Microsoft Dynamics 365 for Service
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•Microsoft Dynamics 365 for Customizations