Technical Support & Operations Intern (Part-Time, Hybrid)

Job Description

Job Description

We are looking for a motivated and tech-savvy college student or recent graduate to join our growing team. This is an excellent opportunity to gain hands-on experience at a SaaS startup while working directly on real products used by businesses.

In this role, you'll help with technical support, customer success, product testing, and day-to-day operations. No previous professional experience is required—we're looking for someone who is curious, organized, eager to learn, and enjoys solving problems.

Responsibilities

• Assist customers with technical support requests
• Troubleshoot software and account issues
• Test new product features before release
• Help onboard new customers
• Assist with operational and administrative tasks
• Collaborate with the product and engineering team
• Learn and work with cloud-based business tools

Qualifications

• Quick learner with strong problem-solving abilities
• Strong computer and internet skills
• Excellent written and verbal communication
• Organized, reliable, and detail-oriented
• Interest in technology and SaaS products
• Ability to work independently and take initiative

What We Offer

• 15–20 hours per week with a flexible schedule
• Hybrid work environment
• Hands-on experience at a growing technology startup
• Mentorship and exposure to real-world SaaS operations
• Opportunity for long-term growth and future full-time employment

Benefits:

• Flexible schedule

Work Location: Hybrid remote in Fort Lauderdale, FL 33323