Job Description
Role - Middleware Engineer
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Location - Springfield , MO (Onsite role)
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Duration - Long term Contract
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Interview - Phone and Webex
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Job Description
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Must-Have Technical Skills
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WebSphere Commerce Suite (WCS): Hands-on experience with IBM WebSphere Commerce Suite 8.x or similar enterprise e-commerce platforms.
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Core Java: Strong understanding of Core Java and Java-based application troubleshooting.
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L2 Application Support: Production support, incident management, root cause analysis, troubleshooting, and SLA-based issue resolution.
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E-commerce Application Support: Order processing, payment gateway integration, shopping cart, checkout, session management, product catalog, and inventory synchronization.
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Database & SQL: Working knowledge of DB2, Oracle, SQL Server, SQL queries, database connectivity, and performance monitoring.
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Application Monitoring: Experience with AppDynamics, Dynatrace, Nagios, or similar APM monitoring tools.
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Linux/Unix: Knowledge of Linux/Unix commands, application log analysis, service restarts, and operational troubleshooting.
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Performance & Cache Management: Cache invalidation, application performance optimization, response-time monitoring, and throughput analysis.
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Batch Jobs & Data Integration: Scheduled job monitoring, WCS scheduler, batch processing, feed file processing, and ERP/OMS integration.
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ITIL & Production Operations: Incident, Problem, and Change Management, escalation procedures, vendor coordination, and 24x7 shift-based support.