IT Manager - Korean Bilingual
Technology
Job Description
Company Overview
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The Company is a global manufacturer and supplier of electrical equipment and products, is looking to establish its presence in the North American market under its own brand name.
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Responsibilities
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- Serve as the primary contact for ERP, Ext. ERP, and other business applications.
- Support day-to-day operations and troubleshooting of ERP and related business systems.
- Coordinate with business users and Corporate IT to resolve system issues and requests.
- Monitor system performance and support stable operation of business applications.
- Plan and implement ERP, Ext. ERP, and business application improvements, upgrades, and new functionality in coordination with Corporate IT.
- Manage IT projects related to business process improvement, system integration, and data interfaces.
- Support testing, implementation, and stabilization of new systems and functionality.
- Document system changes, issues, and solutions for future reference.
- Act as the primary communication point between business departments and Corporate IT.
- Collect and analyze business requirements related to ERP, Ext. ERP, and other business applications and coordinate them with Corporate IT.
- Coordinate system issues, enhancement requests, and project requirements between business departments and Corporate IT.
- Track and communicate the progress of system-related requests and projects.
- Ensure alignment with company-wide IT standards, policies, and cybersecurity requirements.
- Maintain system security and user access management.
- Enforce corporate cybersecurity policies and standards.
- Ensure compliance with internal and external audit requirements.
- Support ISO 27001 and other cybersecurity-related audits.
- Identify opportunities to improve business processes through ERP, Ext. ERP, and other IT systems.
- Support digitalization, automation, data integration, and reporting initiatives.
- Provide training and guidance to employees on ERP and other business applications.
- Continuously improve ERP and related business applications based on business requirements.
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Requirements
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- Bachelor’s degree in Information Technology, Computer Science, Engineering, or a related field.
- 5+ years of IT experience, preferably supporting ERP and business applications.
- Experience in a corporate or sales organization is preferred.
- Strong understanding of ERP, Ext. ERP, and related business applications.
- Experience with system integration, data interfaces, and application support.
- Knowledge of general IT infrastructure and end-user support.
- Understanding of cybersecurity and IT compliance requirements.
- Ability to serve as the primary IT contact for ERP, Ext. ERP, and business applications.
- Bilingual in Korean and English is required.
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