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Desktop Support Technician

PublishedPublished: 6/14/2022
Technology
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Job Description

Job Description

Must-Haves:

  • Experience working onsite in an active hospital or clinical environment
  • Hands-on cable management experience with workstation power and data cables
  • Hands-on experience with Ergotron wall-mounted systems
  • Experience routing cables through/around articulated Ergotron components while maintaining full movement

Plusses:

  • Previous healthcare IT, hospital desktop support, or clinical workstation deployment experience
  • Experience supporting workstation-on-wheels, wall-mounted clinical workstations, or similar medical-device environments
  • Familiarity with hospital infection-prevention and cleaning requirements
  • Experience documenting completed locations and identifying damaged cords/equipment issues

Day-to-Day:

  • Walk assigned hospital locations with project/unit representatives
  • Assess existing power and data cable routing
  • Organize and secure cables under/above desks and around wall-mounted equipment
  • Route cables through and around Ergotron wall-mounted systems
  • Ensure sufficient cable length for full workstation and Ergotron movement
  • Prevent cables from creating pinch points, trip hazards, or interference with patient care
  • Maintain accessibility to plugs, ports, controls, and serviceable equipment
  • Identify damaged cords or issues requiring separate repair
  • Coordinate access and timing with hospital units
  • Follow facility infection-prevention and cleaning requirements
  • Document completed locations, exceptions, and outstanding issues
  • Review finished work with the designated project contact


Job Description:

Insight Global is seeking a Cable Management Technician for a top healthcare client in Seattle. This individual will work onsite across inpatient hospital environments to assess, organize, and improve power and data cable management at clinical workstations and device locations. The ideal candidate has hands-on experience with Ergotron wall-mounted systems and understands how to safely perform work in an active healthcare environment without disrupting patient care. This is a highly hands-on role focused on creating safe, organized, maintainable workstation setups while preserving device mobility, accessibility, and serviceability.

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