Job Description
Job Description:
\n
\n
Technical/Functional Skills -MUST HAVE SKILLS Directory & Authentication
\n
• MS AD
\n
• Azure AD
\n
• MS Certificate Services
\n
• MS ADFS
\n
• Azure SSO
\n
• Active Directory Monitor System (SCOM)
\n
• KMS
\n
Digital Document & Print
\n
• Print server
\n
• OpenText Dazel
\n
Incident management, change management and service request management using any ITSM Tools like Remedy or Service Now
\n
\n
Roles & Responsibilities Microsoft Active Directory administration
\n
• Perform all Microsoft Active Directory administration tasks including support consultation with Microsoft
\n
• Monitor core service health via tools such as SCOM for Domain Controllers and Ancillary Services
\n
• Mitigate any issues found during health checks
\n
• Troubleshoot issues enterprise-wide for any Active Directory authentication dependent items
\n
• Active Directory consultations for authentication implementations such as LDAPS
\n
• GPO Creation
\n
• Troubleshoot GPO application
\n
• Auditing requests for any items under the Directory Services umbrella
\n
• Domain controller lifecycles (DCPromo)
\n
• Initial review of any scripts proposed to be run against Active Directory
\n
\n
Microsoft Azure Active Directory Services
\n
• Perform all Microsoft Azure Active Directory administration tasks including support consultation with Microsoft
\n
• Monitor core service health via tools such as Azure AD Health Panel - Sync, ADFS, ADDS
\n
• Mitigate any issues found during health checks
\n
• Troubleshoot issues enterprise-wide for any Azure authentication dependent items
\n
• Active Directory consultations for authentication implementations.
\n
• Review bulletins and advice on potential impacts to current operations
\n
\n
Microsoft Certificate Services
\n
• Perform all Microsoft Certificate Services administration tasks including support consultation with Microsoft
\n
• Monitor core service health to ensure application availability
\n
• Mitigate any issues found during health checks
\n
• Setup new SCEP server connections to an Enterprise CA
\n
• Setup or service new certificate template requests
\n
• Troubleshoot certificate enrollment issues
\n
• Bring up offline Root and Intermediate yearly to patch
\n
\n
Microsoft Active Directory Federation Services
\n
• Perform all Microsoft ADFS administration tasks including support consultation with Microsoft
\n
• Monitor core service health to ensure application availability
\n
• Mitigate any issues found during health checks
\n
• Monitor service and application certificate expirations and plan updates
\n
• Service legacy applications that remain in ADFS and are not Azure AD SSO ready
\n
• Query application owners for the ability to move legacy applications from ADFS to Azure AD SSO
\n
• Create new relying party trust when Azure AD SSO is not supported (Limited availability and subject to approval)
\n
• Troubleshoot Single Sign-On issues related to ADFS
\n
\n
Microsoft Azure SSO Services
\n
• Perform all Microsoft Azure AD SSO administration tasks including support consultation with Microsoft
\n
• Monitor Enterprise Applications and App Registrations for expiring certificates/secrets and plan updates
\n
• Create new Enterprise Applications/App Registrations to fulfill SSO implementations
\n
• Troubleshoot Single Sign-On issues related to Azure AD SSO
\n
• Conditional Access updates to fulfill advanced SSO implementations that require a mobile device or external access with approvals
\n
• Consultation on services available via Azure AD SSO - SAML & OIDC
\n
\n
Active Directory Monitor System (SCOM)
\n
• Perform all Microsoft System Center Operations Manager administration tasks including support consultation with Microsoft
\n
• Monitor core service health to ensure application availability
\n
• Mitigate any issues found during health checks
\n
• Perform SCOM core and management pack updates
\n
\n
Microsoft KMS Administration Services
\n
• Perform all Microsoft KMS administration tasks including support consultation with Microsoft
\n
• Monitor core service health to ensure application availability
\n
• Mitigate any issues found during health checks
\n
• Ensure licenses are current and updated as needed for new OS releases
\n
• Troubleshoot client/server OS/Office activation issues
\n
• Printing
\n
• Troubleshoot any issues that are not related to the back-end infrastructure of the Printing services
\n
• Troubleshoot Ricoh, HP, Zebra, and other vendors printers, label printers, and scanners
\n
• Troubleshooting printer issues for the end-users
\n
• Troubleshoot scanning issues
\n
• Troubleshoot company-wide printing policies
\n
• Troubleshoot and setup new storm kits (mobile infrastructure servers)
\n
• Troubleshoot OS printing issues (printing services etc)
\n
• Create or migrate printer pools on servers
\n
• Add new print drivers on servers
\n
• Modify IP printer hostnames on servers
\n
• Create and modify printer R numbers in Dazle management console
\n
• Infrastructure server lifecycle
\n
• Execute Disaster Recovery Test, and DR exercise
\n
• Printing usage reporting
\n
• Create and modify printer R numbers in Dazel management console
\n
• Enable Dazel R numbers to be used with SAP, OSM, and other applications
\n
• Resubmit/Reroute jobs in Dazel
\n
• Disaster Recovery test and recovery in case of DC outage
