Job Description
Job Title: Scrum Master
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Locations: Cleveland, OH (hybrid 3 days onsite and 2 days work from home)
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Type: Full-time
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Experience: 7 to 10 years
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Interview Process: 2 rounds with EXL and 1 in-person at client location in Cleveland, OH.
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Role Summary
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Seeking an experienced Scrum Master to drive Agile delivery across two parallel Full Stack Development teams — facilitating ceremonies, managing cross-team dependencies, and ensuring predictable, high-quality sprint delivery.
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Must-Have Roles & Responsibilities
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- Facilitate all Scrum ceremonies (Planning, Stand-ups, Reviews, Retrospectives, Refinement) for two teams running parallel sprints.
- Synchronize sprint cadences and release planning across both teams; manage cross-team dependencies.
- Proactively identify and remove impediments, risks, and blockers with clear escalation paths.
- Track and report Agile metrics — velocity, burndown, cycle time, sprint predictability — to stakeholders.
- Partner with Product Owners to maintain a healthy, refined backlog (2–3 sprints ahead) for both teams.
- Coach teams toward self-organization and continuous improvement; drive retrospective actions to closure.
- Shield teams from scope churn; manage stakeholder expectations on scope and timelines.
- Administer Jira/Azure DevOps boards, dashboards, and reports; enforce DoR/DoD and story hygiene.
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Must-Have Skills
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- 7–10 years IT experience with 5+ years as a Scrum Master, handling 2+ concurrent Agile teams.
- Strong SDLC understanding of full stack development (front-end, back-end, APIs, CI/CD).
- CSM or PSM certification (mandatory); expert in Jira/Azure DevOps.
- Proven cross-team dependency and release coordination skills.
- Excellent facilitation, conflict-resolution, and stakeholder-management skills.
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Good-to-Have
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- SAFe/scaled Agile experience, Kanban, prior technical background, PMI-ACP.
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