Technical Supervisor - Mobile Device Repair

Job Description

Job Description

Technical Supervisor – Mobile Device Repair

Electronics Renewal LLC dba The Goldie Group is seeking a Technical Supervisor to lead a small team of mobile device repair technicians in our Nashville repair facility. This is a hands-on leadership role for someone with strong smartphone repair experience and industry certifications.

Candidates with experience in OEM repair, insurance repair programs, or high-volume device refurbishment and cosmetic uplift environments are encouraged to apply.

Responsibilities

• Supervise and support a team of 10-15 mobile device repair technicians
• Perform advanced smartphone diagnostics and repairs
• Ensure repairs meet industry certification standards
• Train technicians and assist with complex repairs
• Monitor repair quality, productivity, and turnaround times
• Support refurbishment services and processes
• Maintain repair documentation and quality procedures

Requirements

• 2–4 years mobile device repair experience
• Previous leadership or team lead experience
• Samsung Certified Technician
• CTIA or WISE certification required
• Strong troubleshooting skills for smartphones and tablets
• English required

Company DescriptionEstablished company in the Electronics and Telecommunication Industry. Sales, Logistics, Repair and Support

Advancement opportunities! Great Benefits for Full Time employees!

Company Description

Established company in the Electronics and Telecommunication Industry. Sales, Logistics, Repair and Support\r\n\r\nAdvancement opportunities! Great Benefits for Full Time employees!