Job Description
Job Description
Location: Los Angeles, CA
Duration: 3-Month Project Assignment
Positions: 6-7 Openings
Salary Range: $28-35/hour
Start Date: April 26, 2026 (Required)
Birdi Systems, Inc. is actively hiring IT Service Desk Technicians to support a large-scale office relocation involving over 700 employees and associated IT resources in Los Angeles, CA. This is a time-sensitive project requiring rapid onboarding and immediate deployment to support critical relocation activities.
This role is critical to ensuring a seamless transition of IT operations, including pre-move preparation, equipment relocation, reinstallation, troubleshooting, and post-move support.
The project will span approximately three months. Candidates must be available to begin work on April 26, 2026, with the ability to onboard quickly and start with minimal ramp-up time. Flexibility to work day shifts, night shifts, and weekends is required to maintain uninterrupted business operations.
Key Responsibilities:
· Prepare, disconnect, and uninstall workstations, printers, and related IT equipment prior to relocation
· Reinstall and manage cable infrastructure, including network and peripheral connections, at the new location
· Configure and set up workstations, printers, and associated peripherals
· Troubleshoot hardware, software, login, and network connectivity issues
· Verify full operational status of all equipment following installation
· Provide immediate post-move support to end users, ensuring minimal disruption
· Deliver basic end-user training on IT systems and equipment as needed
· Track and manage IT assets and inventory, including decommissioning obsolete equipment
· Document all activities, maintain issue logs, and escalate unresolved issues as appropriate
· Collaborate with internal IT teams to ensure continuity of service throughout the relocation process
Candidate Qualifications:
· Hands-on experience with PC installation and configuration
· Basic to intermediate networking troubleshooting skills
· Strong written and verbal communication abilities
· Analytical problem-solving capabilities
· Experience working in multi-channel communication environments (in-person, phone, email, ticketing systems)
· Flexibility to perform during high-volume operational shifts
· Professional, customer-focused, and collaborative demeanor
· Immediate availability is strongly preferred
Work Schedule & Environment:
· Must be available for day, night, and weekend shifts
· Fast-paced, high-volume support environment
· On-site presence required in Los Angeles, CA
Preferred Experience:
· Prior IT Service Desk, desktop support, or field technician experience
· Experience supporting office relocations, MAC (Move/Add/Change) projects, or large-scale deployments
· Familiarity with asset tracking and ticketing systems
This is a high-impact opportunity to support a major IT transition initiative requiring strong technical skills, adaptability, and a commitment to excellent end-user support.
Company DescriptionBirdi Systems, Inc. (BSI) is an award-winning, full-service systems engineering consulting and contracting firm based in Los Angeles, California. We specialize in providing technology solutions for major airports and transportation entities across the United States, with office locations in California, Colorado, Florida, and Washington, D.C.
Company Description
Birdi Systems, Inc. (BSI) is an award-winning, full-service systems engineering consulting and contracting firm based in Los Angeles, California. We specialize in providing technology solutions for major airports and transportation entities across the United States, with office locations in California, Colorado, Florida, and Washington, D.C.