Job Description
Job DescriptionIT Analyst Location: Pensacola, FL (Onsite) Pay Rate: Open to Both C2C and W2 options Position Type: Contract Requirements/Responsibilities Product Receipt Confirmation: • Ability to confirm receipt of products and IT assets. • Proficiency in identifying IT assets for tracking purposes. • Skill in closing purchase orders. IT Asset Scanning/ Updating: • Competence in scanning/ updating IT assets upon receipt from supply/vendor. • Knowledge of introducing IT equipment to the IT Asset Management system. • Familiarity with identifying tag numbers, descriptions, model numbers, serial numbers, manufacturers, and purchase orders. Inventory Management: • Expertise in providing inventory warehousing services, both onsite and offsite. • Understanding of space requirements, speed of distribution, security needs, and transport services. • Ability to manage temporary warehousing of IT assets with usage expected within 90-120 days. • Skill in coordinating storage requirements for longer duration. Inventory Integrity: • Capability to perform monthly and/or quarterly inventories. • Ensuring the integrity of storage facilities and the Asset Management database. • Advising customers on monthly inventory results and assisting with distribution plans. • Providing additional inventory counts on request or in a set timely manner. Delivery Services: • Proficiency in providing worldwide delivery services, ranging from dock-to-dock to customized priority delivery events. • Skill in identifying cost-effective options for on-time delivery/pickup services. • Discretion in selecting and funding shipping vendors. Equipment Scanning: • Ability to scan equipment to the receiving entity. • Ensuring traceability of data-storage equipment to confirm receipt. Equipment Disposal: • Assisting customers in disposing of obsolete or irreparable equipment. • Tailoring activities to meet disposal requirements outlined in Security Instruction 2681 Media Disposal. • Disabling data-storing equipment by removing data-storing components and/or batteries. • Maintaining and sharing records of disposal with the IT Asset Management Team. • Understanding of NIST compliance. Onsite Shredding: • Performing onsite shredding of data-storing components when possible. • Maintaining records of onsite shredding services and providing them to customers. • Ensuring approval of onsite shredding companies by Security. Miscellaneous Vendor Liaison: • Liaising with vendors such as Advanced Technology Recycling and any buyback vendors (ITAD Tech, ATR, IBM). Equipment Maintenance: • Maintaining logistics van, golf cart, manual, and electric pallet jacks. Materials Disposal: • Managing cardboard recycling and trash disposal materials. ServiceNow/M365 Experience: • Being able to learn and adapt using ServiceNow to track inventory, log time, update and confirm assets as well as closing out ticketing tasks. • Ability to adapt to quickly changing processes and be steadfast in adopting, sharing and implementing new directives. • Complete understanding of M365. (Outlook, Teams, SharePoint) • Expert in Excel • HAM Pro experience • Warehouse experience • Able to build dashboards in ServiceNow • Advanced ServiceNow knowledge Ref: #851-Rockville-S1