Senior Specialist - IT Learning & Development
Job Description
Senior Specialist - IT Learning & Development | Chicago, IL
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Base Salary: $115,000–$150,000
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Hybrid: Three days in office, Tuesday through Thursday
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Ray Thomas is partnering with a global law firm seeking a Senior Specialist, IT Learning & Development. You’ll design and deliver technology training for attorneys and business professionals and help shape how the firm teaches employees to use AI tools like Microsoft Copilot in their everyday work.
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Why This Opportunity Stands Out
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- Help shape the firm’s AI learning strategy and build practical resources that support responsible adoption.
- Own learning projects from the first conversation with stakeholders through content development, delivery, and evaluation.
- Work with an experienced IT Learning & Development team, mentor fellow specialists, and support users across the Americas.
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What You’ll Do
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- Partner with IT, practice groups, and business teams to understand how people work and design training around their needs.
- Create e-learning modules, short videos, job aids, quick-reference guides, and materials for live training.
- Deliver in-person and virtual sessions that help employees use new technology in their daily workflows.
- Develop Microsoft Copilot and other AI learning resources that teach practical use cases, effective prompting, and responsible use.
- Use learning platform data, adoption metrics, and learner feedback to improve training programs.
- Support new hire technology onboarding on a rotating basis.
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What We’re Looking For
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- 5+ years designing and delivering technology learning programs, including 2+ years designing digital or blended learning with AI or emerging technology components.
- Hands-on experience with Microsoft Copilot or other generative AI tools and the ability to teach practical use cases.
- Experience building digital learning content with Articulate, Adobe Captivate, or similar authoring tools.
- Strong Microsoft 365 skills and experience helping employees adopt new tools or software.
- Clear writing and facilitation skills, with the ability to work with technical teams, business users, and senior leaders.
- Bachelor’s degree, professional qualification, or equivalent relevant experience.
- Law firm or professional services experience is preferred but isn’t required.
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If you enjoy making complex technology easier to use and want to help shape how a global law firm adopts AI, apply today.
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