<h3>Job Description</h3>
Job DescriptionOnsite Support Technician 12 Month Contract (W2) Teterboro, NJ (On-Site) In this position you will be responsible for handling of circuits to the end user. Supporting laptop repairs. Will be working on Client laptops doing mother boards, hard drives, screens.
<ul>
<li>PC Hardware/Software troubleshooting parts replacements and installation</li>
<li>Basic understanding of PC functionality. Tech will assist customers and install device security, McAfee, and CrowdStrike.</li>
<li>Configure laptop devices as required.</li>
<li>Networking and Wireless knowledge.</li>
<li>Resolve technical IT issues for clients via phone, or remote support.</li>
<li>Strong customer service and communication skills</li>
<li>Team player with strong collaboration skills</li>
<li>Basic understanding of networking</li>
<li>Familiar with Copilot, SharePoint, Teams, OneDrive, and the Microsoft 365 suite</li>
<li>Production/manufacturing environment experience is a plus</li>
<li>Experience supporting production-related equipment, label printers is a plus</li>
</ul>
 Requirements:
<ul>
<li>2 years + experience working on repairing or break/fix work for computer hardware including laptops.</li>
<li>A+ certification preferred.</li>
</ul>
 Hardware used:
<ul>
<li>Laptop</li>
<li>Dell Latitude 7410, 7310, 5410</li>
<li>Label Printers</li>
</ul>
 Applications:
<ul>
<li>MicroSoft CoPilot</li>
<li>MS 365 Suite</li>
<li>MaaS360</li>
</ul>