Genesys Cloud CX Architect - Carry, NC / Clark Summit PA

Job Description

Job DescriptionJob Description

Hi,

Job Title: Genesys Cloud CX Architect

Location : LOCAL to Carry, NC / Clark Summit PA Only!

Duration : 6 months Contract

We have below longterm job opening.

If you are interested , Please send your updated resume with below details.

Your current location:

Visa status:

Availability:

Expected rate all inc on c2c ( 6% VMS and Payment terms Net 60 ) :

Experience Required: 10 and above

Job Summary: This role involves working as a Genesys Cloud CX Architect responsible for designing scalable secure and AI driven contact center solutions. The consultant will lead architecture configuration and integration efforts while leveraging APIs scripting and DevOps practices to deliver high quality enterprise contact center platforms.

Key Responsibilities:

Design scalable and secure Genesys Cloud CX solutions based on business requirements

Design and implement AI powered IVA solutions

Configure and architect Genesys Cloud CX platform

Work with APIs web services RESTful JSON and OAuth for integrations

Develop automation scripts using JavaScript Python or PowerShell

Implement CI CD and DevOps practices within Genesys Cloud environment

Skills:

Genesys PureCloud

CTI Genesys

Additional Information

All your information will be kept confidential according to EEO guidelines.