Job Description
Job DescriptionCodeworks is an IT Services firm headquartered in SE Wisconsin, known for our strong commitment to quality and for our direct client relationships.
Who We’re Looking For:
The Network Analyst II position is a highly technical role responsible for overseeing and managing multiple competing projects, championing the modernization of agency infrastructure, and helping to define ongoing support procedures including life cycle planning for critical infrastructure, facilities, or building technologies. Additionally, this role requires hands-on physical technology work, not limited to running cables, mounting equipment, installing hardware, and assisting with infrastructure projects.
- This is a hybrid position working 2 days/week in Madison and requiring extensive travel to remote sites throughout the state while driving a state fleet vehicle, or when appropriate, use of a personal vehicle with expensed mileage costs.
- Initial duration is to 6/30/26 with extension likely.
Responsibilities:
Facilities Technology & Project Support
- Coordinate and oversee the IT related components of installation and ongoing management for agency network infrastructure, surveillance systems, access control equipment, fire or security systems, building automation controls, VoIP systems, etc.
- Coordinate and assist with technology setups for new locations, renovations, and infrastructure upgrades.
- Manage external vendors or contractors performing system installations and integrations.
- Frequent travel to WHS and partner locations attending and providing technology expertise in support of numerous Facilities or IT led projects.
Network & Physical Infrastructure Support
- Install, terminate, and maintain network cabling, fiber, and structured wiring for network and facilities technology.
- Perform patching and connectivity troubleshooting at network closets and workspaces.
- Identify network performance issues, coordinate with external network service providers, and submit service requests as needed.
- Support the setup, relocation, and maintenance of networked hardware, including workstations, access points, and facility technology endpoints.
- Assist with physical infrastructure projects, including wiring for security cameras, door access systems, life safety equipment, and audiovisual (AV) installations.
- Frequent travel to remote WHS locations for infrastructure support or installations
Business IT System Technical Support & Collaboration
- Support audiovisual (AV) systems and web-conference technologies in meeting rooms, public areas, and event spaces across WHS locations throughout the state.
- Respond to technical requests related to network infrastructure, AV systems, point-of-sale systems, and other facilities technologies.
- Troubleshoot hardware and software issues, escalate complex problems as needed.
- Work with external service providers to escalate and resolve complex technical issues.
- Provide user education and training including the creation of user guides, FAQ, and SOP documents while championing the adoption of new technologies or software applications
- Maintain documentation including standard operating procedure (SOP) documents, cabling layouts, network drop records, infrastructure maps, and system configurations.
- Collaborate with IT leadership and senior technicians on creation of roadmaps for infrastructure improvements and modernization efforts.
Qualifications:
- Experience with facilities infrastructure, access control, surveillance, telecommunications, life-safety, or building automation technology and systems.
- Experience in network connectivity, network cabling, structured wiring, and physical technology installations including troubleshooting, identifying issues, and coordinating with external service providers.
- Experience installing and supporting a variety of IT resources that enable daily business functions such as A/V technology, web-conferencing solutions, or point-of-sale equipment.
- Valid driver's license and ability to travel statewide.
- Ability to lift up to 50 lbs. and access mechanical spaces as needed.
- Experience with IT network services including DNS, NTP, DHCP, Active Directory, etc.
- Experience with card access systems and surveillance solutions or hardware including C•CURE 9000, Avigilon, Exacq, and Axis
- Experience with network infrastructure solutions including Cisco and Ubiquiti·
About Codeworks: Codeworks has over 25 years of experience serving Fortune 1000 companies in Wisconsin as well as our client's national locations. Our recruiting team excels at evaluating, advising, and connecting IT professionals with new opportunities that will satisfy their expectations regarding income and opportunity for growth. At Codeworks, we're committed to diversity, equity, and inclusion in our workforce and beyond. We believe in equal opportunities and value the unique perspectives that every individual brings to our team. Join us in creating an inclusive, innovative, and collaborative workplace where your talents can thrive.
Codeworks is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws.
Codeworks, LLC discloses that the anticipated hourly pay range for this position starts at $26/hr. This rate is subject to change based on job-related factors, including client requirements where applicable.
All full time Codeworks employees are eligible to enroll in the company’s medical, dental, vision, and life insurance plans. Additionally, employees can participate in Codeworks’ 401(k) retirement plan.
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