Job Description
Job DescriptionSamyak Solutions, Inc. (SSI) supports Leidos, Inc. as a subcontractor, providing professional and technical services to the SNS. This position provides hands-on developer and platform configuration support to SNS operations at the Atlanta, GA facility.
The Power Platform & Operations Developer provides hands-on technical configuration, automation, dashboard development, and AI-enabled workflow support to the SNS operational environment. This is a low-code platform development role — not a software engineering, web development, or business analysis position. The right candidate builds things: Power BI dashboards, Power Automate workflows, WebEOC configurations, and M365 solutions that keep SNS operations running at mission-ready standards every working day.
This role is ideal for candidates who live in the Microsoft Power Platform ecosystem — people who configure enterprise platforms, build automated workflows, and create operational dashboards in a Government or regulated environment. If your background is primarily in business analysis, IT project management, or traditional software development, this is likely not the right fit.
KEY RESPONSIBILITIES
Platform Configuration & Administration
• Configure, administer, and maintain WebEOC (or similar enterprise emergency management applications) supporting SNS preparedness and operational response activities.
• Configure and manage forms, workflows, routing logic, role-based access controls (RBAC), and application settings in accordance with Government-approved requirements.
• Support configuration management, change control, system testing, and ongoing application sustainment activities.
• Implement approved system enhancements in collaboration with Government stakeholders to maintain operational readiness.
Automation & Dashboard Development
• Develop and maintain Power BI dashboards and operational reports to support SNS leadership and program visibility.
• Design and implement low-code workflow automations using Microsoft 365 technologies including Power Automate, SharePoint, and related enterprise tools.
• Build and maintain tools, templates, and databases that support SNS operational and administrative functions.
AI-Enabled Workflow Support
• Utilize Microsoft Copilot, ChatGPT, or similar Government-approved AI tools to improve documentation, reporting, workflow efficiency, and operational processes.
• Apply AI tools in a human-in-the-loop model consistent with Government AI governance policies; maintain documentation of AI tool usage and outputs.
• Stay current on AI productivity capabilities and recommend improvements to the Government for consideration.
Documentation & Training
• Prepare and maintain technical documentation, configuration guides, operational runbooks, and user training materials in accordance with Government standards.
• Ensure all documentation meets Section 508 accessibility requirements where applicable.
• Submit a Monthly Report summarizing Task 1 Developer activities no later than the 5th of each month.
Emergency Operations & Surge Support
• Support emergency operations and surge activities as required by SNS mission needs; overtime may be required and will be compensated at straight time with written Leidos authorization.
• Carry a mobile communications device at all times (except during leave or commercial air travel); respond to SNS system alerts within 15 minutes of receipt.
• In the event of a missed SNS alert response, support submission of an After Action Report within two business days explaining the reason for the missed response.
MINIMUM QUALIFICATIONS
All requirements below are mandatory. Candidates who do not meet every requirement will not be advanced.
Requirement
| 1 | Bachelor's degree in Computer Science, Information Systems, Engineering, Business Information Systems, or a related discipline; OR equivalent professional experience. Minimum 4 years of related experience required (minimum 3 years directly relevant platform/configuration experience).
| 2 | Demonstrated experience configuring or administering enterprise business applications such as WebEOC, ServiceNow, Microsoft Power Platform, SharePoint, Salesforce, Microsoft Dynamics, or comparable workflow-driven platforms.
| 3 | Experience developing operational dashboards and reports using Microsoft Power BI or equivalent BI/reporting tools.
| 4 | Experience designing or supporting workflow automation using Microsoft 365, Power Automate, or comparable low-code automation platforms.
| 5 | Experience using AI productivity tools (Microsoft Copilot, ChatGPT, or similar) to improve workflows, documentation, or operational reporting.
| 6 | Strong troubleshooting, analytical, and customer support skills with ability to handle requests from multiple groups and organizations simultaneously.
| 7 | Excellent written and verbal English communication skills; strong proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
| 8 | Demonstrated ability to prioritize tasks and maintain composure during critical or high-stress operational situations.
| 9 | U.S. Citizen or Lawful Permanent Resident (Green Card holder) with ability to obtain and maintain a Public Trust / background investigation clearance.
| 10 | 24/7 on-call availability; must carry a mobile device at all times and respond to SNS system alerts within 15 minutes. Ability to lift up to 50 lbs.
PREFERRED QUALIFICATIONS
• Prior experience configuring or administering WebEOC (or equivalent emergency management platform) in a government or public health setting.
• Experience with Microsoft Power Platform, SharePoint Online, and Microsoft 365 tenant administration.
• Experience developing technical documentation, operational runbooks, or end-user training materials.
• Familiarity with Section 508 accessibility compliance requirements for electronic documents and digital tools.
• Experience supporting regulated or compliance-driven environments (federal agency, public health, healthcare, or similar).
• Prior experience supporting an HHS agency — ASPR, SNS, CDC, FDA, or NIH.
WORK SCHEDULE & CONDITIONS
Standard schedule is Monday through Friday, 8 hours per day, 40 hours per week. All Federal holidays are observed. Overtime must be authorized in writing by Leidos and is compensated at straight time. Work is primarily performed on-site at the SNS Atlanta, GA facility. Up to 10% travel may be required to support SNS mission activities