Job Description
Job Description BUILT ON FLAVOR. FUELED BY PEOPLE.
What's it like to work at Kinder's? Well, there's a lot of snacking and geeking out over what we all cooked over the weekend. Beyond that, there's also plenty of hard work. Because we don't just like flavor, we're obsessed with it.
With over 100 products sold nationwide, we're now a top-five brand in multiple flavor categories at Costco, Walmart, Whole Foods, and more. We're not your typical CPG company. Privately held and founder-led, we like to think of ourselves as a pirate ship in a sea of cruise ships. Our crew is adventurous and fearless. We chart our own course and chase big ideas to make food unforgettable.
As we expand globally and approach $1 billion in revenue, we need more smart-and-scrappy, flavor-obsessed people to come aboard. If you're looking for a place where you can see the real impact of your work... this is it! Every day, you'll be part of a journey to add flavor to millions of meals and lives.
About The Role
The Senior ERP Systems Analyst will help Kinder's strengthen and scale the enterprise systems that support our growing business. Reporting to the Director of Enterprise Applications, this role will serve as a bridge between business teams and technology, translating operational needs into practical, reliable, and scalable ERP solutions.
This is a hands-on role with responsibility across the systems lifecycle—from requirements gathering and solution design through testing, deployment, user adoption, and ongoing support. The Senior ERP Systems Analyst will partner closely with Finance, Accounting, Supply Chain, Operations, Procurement, Sales Operations, and other teams to improve business processes, strengthen data integrity, and increase the value Kinder's receives from its ERP platform.
The ideal candidate combines strong ERP and business-process knowledge with curiosity, sound judgment, and a builder mindset. This person is comfortable working through ambiguity, can move between technical details and business outcomes, and knows how to create structure in a rapidly evolving organization.
Key ResponsibilitiesBusiness Partnership & Process Design
- Develop a strong understanding of Kinder's business processes, priorities, and system landscape.
- Partner with business stakeholders to identify pain points, clarify requirements, and design solutions that improve efficiency, visibility, accuracy, and control.
- Facilitate discovery sessions and translate business needs into functional requirements, process flows, user stories, and solution specifications.
- Evaluate requests against enterprise priorities, system capabilities, and long-term architecture; recommend practical and scalable approaches.
- Serve as a trusted advisor to business teams, helping stakeholders understand system options, tradeoffs, dependencies, and risks.
- Support processes across areas such as procure-to-pay, order-to-cash, inventory, product costing, manufacturing, supply planning, warehouse operations, and record-to-report.
ERP Configuration, Optimization & Support
- Configure, maintain, and continuously improve ERP functionality in partnership with internal technology teams and external implementation partners.
- Analyze system issues, identify root causes, and coordinate timely resolution of functional, data, integration, and process-related problems.
- Manage enhancements from intake and prioritization through design, testing, deployment, documentation, and post-launch support.
- Monitor recurring support issues and implement durable solutions that reduce manual work and improve the user experience.
- Assist with ERP upgrades, releases, integrations, and implementation initiatives.
- Maintain appropriate system controls, role design, workflows, and approval structures in collaboration with Information Security, Finance, and process owners.
- Coordinate effectively with vendors and consultants, ensuring that deliverables meet Kinder's requirements and quality expectations.
Testing, Data Integrity & Documentation
- Develop test strategies, test scripts, and expected results for system changes, integrations, upgrades, and new functionality.
- Lead or coordinate system integration testing and user acceptance testing; track defects through resolution.
- Partner with business owners to improve the accuracy, completeness, and consistency of ERP master and transactional data.
- Support data conversion, reconciliation, validation, and cutover activities when new capabilities are introduced.
- Create and maintain process maps, configuration records, functional specifications, support procedures, and user documentation.
- Help establish repeatable standards for ERP governance, change control, documentation, and release management.
Project Delivery & Change Adoption
- Lead ERP workstreams and smaller system initiatives, managing scope, milestones, risks, dependencies, and stakeholder communication.
- Participate in cross-functional projects requiring changes to enterprise applications, integrations, reporting, or business processes.
- Communicate project status, decisions, risks, and recommend actions clearly to both technical and nontechnical audiences.
- Develop training materials and deliver effective training for business users and process owners.
- Support change management and adoption activities so that new functionality produces measurable business value.
- Balance immediate business needs with solutions that can support Kinder's continued growth.
What You Bring to the Table
- Bachelor's degree in information systems, computer science, business, finance, supply chain, or a related field—or equivalent relevant experience.
- Five or more years of progressive experience supporting, implementing, or optimizing enterprise ERP systems.
- Strong functional understanding of two or more core business areas, such as finance and accounting, procurement, inventory, manufacturing, supply chain planning, warehouse management, or order management.
- Hands-on experience with SAP S/4HANA.
- Experience gathering requirements, mapping business processes, performing fit-gap analysis, and producing functional specifications.
- Experience supporting system configuration, integrations, data conversion, testing, deployment, and production support.
- Strong analytical and problem-solving skills, including the ability to identify root causes across systems, data, and business processes.
- Demonstrated ability to reconcile and validate complex data while maintaining close attention to detail and control requirements.
- Experience leading user acceptance testing and coordinating stakeholders through system and process changes.