Salesforce Solution Architect / Solution Technical Manager

Job Description

Salesforce Solution Architect / Solution Technical Manager

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We are seeking a hands-on Salesforce Solution Architect / Solution Technical Manager to lead technical delivery across Salesforce configuration, customization, integrations, testing, and production support.

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This role combines solution architecture, hands-on development, small-team leadership, and client communication. The successful candidate will design scalable Salesforce solutions, contribute directly to development, manage a small team of developers, and coordinate technical delivery across Salesforce configuration, customization, integration, and data work-streams.

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This is not a design-only architecture role. The individual must be able to design, build, review, troubleshoot, and lead delivery.

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Key Responsibilities

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• Design and deliver Salesforce solutions across configuration, customization, integrations, and data.

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• Build hands-on solutions using Apex, LWC, Visualforce, OmniStudio, and related Salesforce tools.

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• Review technical requirements, identify gaps, and translate user stories into workable solutions.

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• Lead a small team of developers, provide technical guidance, and conduct code reviews.

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• Partner with client stakeholders and delivery leads on design decisions, priorities, risks, and dependencies.

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• Support unit testing, integration testing, UAT, deployments, and production issue resolution.

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• Participate in Agile ceremonies and coordinate delivery across technical work-streams.

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• Mentor junior developers and promote strong development and coding practices.

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Required Qualifications and Skills

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• 7+ years of total IT experience, including 6+ years of Salesforce development experience.

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• Bachelor’s degree in Computer Science, Information Technology, Computer Engineering, or a related discipline; equivalent experience may be considered.

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• Strong Salesforce configuration and customization experience across one or more of the following:

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• Sales Cloud

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• Service Cloud

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• Field Service

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• Experience Cloud

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• Knowledge

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• Experience designing and delivering Salesforce solutions across multiple workstreams.

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• Hands-on experience with:

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• Apex classes and triggers

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• Scheduled and batch classes

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• Visualforce

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• Lightning Web Components

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• JavaScript

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• Lightning Design System

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• OmniStudio

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• Salesforce flows and declarative automation

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• Experience migrating Salesforce Classic functionality to Lightning Experience.

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• Integration experience with REST and SOAP APIs, OAuth, and Single Sign-On.

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• Understanding of SDLC, Agile delivery, DevOps, and deployment processes.

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• Familiarity with Git, Jenkins, Jira, Ant, Change Sets, and Force.com development tools.

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• Experience leading teams, conducting code reviews, or managing Salesforce project delivery.

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• Strong troubleshooting experience across Salesforce applications, integrations, deployments, and production defects.

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• Strong communication skills and the ability to manage multiple priorities in a client-facing environment.

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Preferred Qualifications

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• Salesforce certifications such as:

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• Platform Developer I or II

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• Salesforce Administrator

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• Platform App Builder

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• Application Architect or System Architect

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• Experience with MuleSoft, Informatica Cloud, or other ETL and integration platforms.

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• Experience with Salesforce DevOps and release-management tools.

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• Experience working in complex enterprise Salesforce environments with multiple clouds, integrations, and delivery teams.

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• Experience with Salesforce performance optimization, governor-limit analysis, platform security, or technical-debt reduction.

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• Experience supporting production operations, incident response, and application stabilization.

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• Beneficial: Experience with Agentforce, Einstein, or other Salesforce AI-enabled development and automation capabilities.

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• Beneficial: Exposure to AI-driven Salesforce solutions such as prompt engineering, generative AI use cases, conversational interfaces, or workflow automation.

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