Network Operator-Critical Facilities

Job Description

Network Operator-Critical Facilities

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Location: River Bend, LA- Baton Rouge area

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Employment Type: Full-Time

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Work Arrangement: 100% Onsite

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Salary: $100,000–$150,000 + Equity

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Position Overview

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PTR Global is seeking a Network Operator for a direct-hire opportunity supporting a rapidly expanding AI data center environment. This role will serve as the on-site network and structured cabling specialist responsible for troubleshooting physical layer issues, supporting network infrastructure, and maintaining the reliability of high-density AI environments.

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Working closely with Network Operations, Infrastructure Deployment, and Data Center Operations teams, the Network Operator will own physical-layer issue resolution while serving as the escalation point for network and ICT-related incidents.

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Responsibilities

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• Troubleshoot and resolve physical layer network issues within a data center environment.

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• Perform structured cabling installation, repair, and remediation.

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• Install, inspect, clean, test, and validate fiber optic infrastructure.

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• Troubleshoot fiber faults, transceivers, patch panels, and cable plant issues.

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• Validate repairs using optical power readings, LLDP neighbor relationships, and interface status.

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• Perform rack-and-stack activities for network equipment and structured cabling.

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• Support maintenance, deployments, and infrastructure upgrades.

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• Document incidents and escalate complex issues to Network Operations with clear technical documentation.

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• Maintain cable plant documentation and inventory records.

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• Partner with Tier 1 technicians and cross-functional engineering teams to improve operational performance.

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Required Qualifications

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• 3+ years of hands-on experience supporting data center network infrastructure.

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• Experience with structured cabling, fiber optic infrastructure, and network hardware.

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• Proficiency using fiber troubleshooting tools including:

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• Visual Fault Locator (VFL)

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• Optical Power Meter

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• Fiber Inspection Scope

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• Light Source

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• Understanding of:

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• Single-mode and multi-mode fiber

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• Fiber connector standards

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• Optical light levels

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• Structured cabling best practices

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• Ability to interpret interface status, optical power readings, and LLDP neighbor information.

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• Strong troubleshooting, documentation, and communication skills.

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• Willingness to relocate to River Bend, Louisiana.

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Preferred Qualifications

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• OTDR experience

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• BICSI Installer certification

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• CCNA or equivalent

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• Experience supporting GPU, HPC, or AI infrastructure

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• DCIM experience

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• Experience with:

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• Cisco

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• Arista

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• Juniper

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• SONiC

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• SQL or JQL experience

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• Experience with high-speed optics (100G, 400G, 800G)

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Preferred Backgrounds

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Experience with organizations such as:

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• Amazon Web Services

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• Microsoft

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• Google

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• Meta

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• Equinix

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• Digital Realty

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• QTS

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• CoreSite

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• CyrusOne

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• Flexential

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• Iron Mountain

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• NTT

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• Other hyperscale or colocation providers

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Compensation & Benefits

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• Competitive salary

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• Equity opportunity

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• Medical, Dental & Vision Insurance

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• 401(k)

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• Paid Time Off

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• Relocation Assistance

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