Job Description
Job DescriptionCompany Description
John Crane, a business of Smiths Group, is a global leader in mission-critical flow control solutions for energy and process industries that enable efficient and sustainable operations. Our products include mechanical seals and systems, couplings, bearings, filtration systems, and predictive digital monitoring technologies.
We have a global network of more than 200 sites in over 50 countries and employ more than 6,000 people worldwide. We partner with our customers to help them keep their operations safe, reduce downtime, improve efficiency, and meet the latest environmental standards.
John Crane is part of Smiths Group. For over 170 years, Smiths has been pioneering progress by engineering for a better future. We serve millions of people every year, helping to create a safer, more efficient, productive, and better-connected world across four global markets: energy, security & defence, space & aerospace, and general industrial. Listed on the London Stock Exchange, Smiths employs approximately 16,000 colleagues in over 50 countries.
Job Description
- Review order status to ensure proper scheduling methods to meet scheduled delivery dates and achieve customer satisfaction.
- Publish performance reports to various accounts, as required.
- Generate quotes for intercompany and external customers.
- Liaise with Quality Department on RMA and AQR’s.
- Ability to deescalate and mitigate customer obstructions to a positive outcome on behalf of John Crane.
- Manage special projects as assigned by management.
- Determine the proper application of such technologies and determine material to be used in the application and make necessary engineering calculations utilizing software.
- Evaluate customer requirements, research the necessary data, and determine cost effective materials of construction.
- Provide guidance to designer or drafter assigned to complete layout and detail drawings.
- Communicate orally and in writing with customers, sales and company personnel and vendors providing counseling, recommendations, and technical assistance
- Additional duties as required based on departmental needs
Qualifications
- Bachelor’s degree in Mechanical Engineering or related field required, or equivalent work experience in lieu of degree
- Minimum 3 years’ experience preferred in an engineering role within the Oil & Gas Industry.
- Working knowledge of personal computing, CAD (Solid Edge preferred) and application software.
- Ability to manage multiple projects simultaneously, changing priorities and reassign priorities to complete assignments.
- Strong analytical and problem-solving skills.
- Effective written and verbal communication skills
- Experience working in a diverse environment with a global company is a plus
Additional Information
With colleagues stretching across the globe, we are proud of our diversity. To foster inclusivity, we run employee resource groups (ERGs) to provide a safe space for employees to connect and support each other. Our cross-business ERGs include Veterans, Pride Network, Black Employee Network, Women@Work Network, and Neurodiversity.
Across our company, we recognize excellence, culminating in the Smiths Excellence Awards, our annual celebration of the most extraordinary activities, people, and projects that best showcase our strengths and help drive our business forward. We announce these on our annual Smiths Day, a global celebration of Smiths around our network.
Join us for a great career with competitive compensation and benefits, while helping engineer a better future.
We believe that different perspectives and backgrounds are what make a company flourish. All qualified applicants will receive equal consideration for employment regardless of color, religion, sex, sexual orientation, gender identity, national origin, economic status, disability, age, or any other legally protected characteristics. We are proud to be an inclusive company with values grounded in equality and ethics, where we celebrate, support, and embrace diversity.
At no time during the hiring process will Smiths Group, nor any of our recruitment partners ever request payment to enable participation – including, but not limited to, interviews or testing. Avoid fraudulent requests by applying jobs directly through our career’s website (Careers - Smiths Group plc)