Desktop Support Technician - 1 week project

Job Description

Job Description

State College, PA

100% onsite support

Must be local to area

• • Support of Windows OS/Microsoft Office Suite in an enterprise environment with direct interactions with the end user.
• • Maintains, analyzes, troubleshoots, and repairs computer systems, hardware and computer peripherals.
• • Desktop and Network Support
• Candidates should have 3-6 years’ experience supporting PC Hardware and software. Comfortability providing hands & feet support for Server and Network is a plus.
• Experience supporting mobile data plans, mobile networks, and devices is a plus. Maintains, analyzes, troubleshoots, and repairs computer systems, hardware, and computer peripherals.
• Documents, maintains, upgrades, or replaces hardware and software systems.
• Supports and maintains user account information including rights, security, and systems groups.
• Trains employees, identifies, analyzes, and repairs product failures, orders and replaces parts as needed.
• Network connection issues, track network connections back to network switches. Escalates problems and issues to a higher level of support if unable to resolve
• • Experience doing break / fix repairs on desktops, laptops
• • Install / Re-install various software packages and updates
• • WiFi and VPN connections; Support of wireless devices
• • GREAT Customer Service skills

Company DescriptionWe are committed to delivering exceptional services and professionals with proven work ethics and processes.
Provide an exceptional client experience
Deliver on our commitments
Build trust by thinking and acting with integrity
Create an environment that inspires innovation

Company Description

We are committed to delivering exceptional services and professionals with proven work ethics and processes.\r\nProvide an exceptional client experience\r\nDeliver on our commitments\r\nBuild trust by thinking and acting with integrity\r\nCreate an environment that inspires innovation