Dynamics CRM Onshore Tech Lead/Architect
Job Description
Dynamics CRM Onshore Tech Lead/Architect
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Relevant Experience (Yrs) IT Professional with career reflecting strong qualifications with hands-on Implementation/Consulting & Development in Dynamics CRM Online (Preferable) with integrations with other cloud systems, on premise systems using various integration patterns like App based/ISV Solution, ETL, Batch jobs or API based.
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Technical/Functional Skills • CRM Functional understanding in various domains. Well experienced in Sales and Services Module. Knows Dataverse entity model well.
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• Deep expertise around CRM tech areas like Dataverse, Power Platform tools like power automate/apps
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o Power Automate and Connector – Previous experience on Workflow tools esp. Power Automate
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o Ability to design & develop plugins, JS, power automate
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o Ability to data model in CRM based on requirements
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o Power Automate and Connector – Previous experience on Workflow tools esp. Power Automate
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o Create Design documentation
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• Should have worked on Solution that involve integrations using various patterns
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• Should have worked on or designed Data Migration to & from CRM in large setup using approved tools like Data Factory/Synapse or Fabric
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• Worked in Solution deployments, ALM and CRM Solutions
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• Troubleshooting & solution achiever for the application development issues with team collaboration
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• Worked on Reports OOB, Dashboard and Power BI
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• Worked or knowledge on data platform linked to CRM like Fabric or Synapse
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• Worked on Copilot within D365 and M365 and Copilot studio/Azure AI foundry and developed agents and/or chatbots using Copilot Studio
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• Worked in Microsoft Dynamics CRM preferably Online. Involved in various project activities like
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o Requirement Gathering
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o Solution Design – Focused on Data /Integrations design
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• Good Communication
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• D365 Certification - PL 600/200 or AB 100
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• Knowledge about Azure Components and AZ 900 certification is preferred.
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Roles & Responsibilities • Able to work in agile delivery model & stakeholder management.
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• Create design by interacting with client stakeholders.
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• Able to provide solutions to the CRM requirements in tight time schedule
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• Conduct CRM solution approach workshops to the stakeholders
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• Create High Level Technical design
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• Manage CRM environments for testing, UAT and production.
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• Deployment Support of the CRM solution
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