Job Description
Job Description
Job Title: Desk Support Technician
Location: King of Prussia, PA (onsite)
Contract Duration: 26 weeks
Work Hours: DAYS - 8HR: M-F 9am-5pm (In Office)
Total Weekly Hours: 40
Key Responsibilities include:
- Installs and configures PC desktops, laptops and printers.
- Manages and resolves general application issues from ticketing system
- Troubleshoots network connectivity related to desktops and laptops.
- Supports Microsoft Office and other office applications by managing tickets in the call tracking database.
- Maintains software inventory records and prepares monthly, quarterly, and yearly reports as necessary
Position Requirements:
- 2 years of completed coursework towards a Bachelor’s degree or Associate’s degree required.
- 1-3 years of experience required.
- Working knowledge of desktop technology including hardware, software, and network hardware.
- Ability to image and configure desktop hardware and deliver to customers.
- Knowledgeable about a wide range of software including multiple versions of Office, Windows, web browsers and other business software..
- Experience troubleshooting and resolving technical issues while providing excellent customer service.
- Works with guidance on assigned tasks, prioritize individual workload and communicates with team members about reoccurring technical issues.
- Prior Corporate environment experience required.
Company DescriptionTechLink Systems is a national provider of staffing services with offices all over the USA as well as development and support centers globally. We are a MBE (NMSDC), WBE (WBENC), and WOSB certified minority business that has been awarded 2017 TAPFIN Premier Partner, 2016 Manpower Excellence Award, 2016 TAPFIN Elite Partner, are a Known Tier Supplier for Agile 1, and have been ranked as a Top Women and Minority Owned Company since 2004 by several businesses including Philadelphia Business Journal, Diversity Business, Inc 5000, Inc 500, San Francisco Business Times, Diversity2000, and Los Angeles Business Journal.
We serve the contract staffing, direct hire, staff augmentation, recruitment, HR management, and project outsourcing needs of clients nationwide. Striving to create personal relationships with clients, TechLink Systems becomes a virtual extension of clients’ own in-house capabilities to help achieve new levels of growth, productivity, and competitiveness.
We also have national recruiting
Company Description
TechLink Systems is a national provider of staffing services with offices all over the USA as well as development and support centers globally. We are a MBE (NMSDC), WBE (WBENC), and WOSB certified minority business that has been awarded 2017 TAPFIN Premier Partner, 2016 Manpower Excellence Award, 2016 TAPFIN Elite Partner, are a Known Tier Supplier for Agile 1, and have been ranked as a Top Women and Minority Owned Company since 2004 by several businesses including Philadelphia Business Journal, Diversity Business, Inc 5000, Inc 500, San Francisco Business Times, Diversity2000, and Los Angeles Business Journal. \r\n\r\nWe serve the contract staffing, direct hire, staff augmentation, recruitment, HR management, and project outsourcing needs of clients nationwide. Striving to create personal relationships with clients, TechLink Systems becomes a virtual extension of clients’ own in-house capabilities to help achieve new levels of growth, productivity, and competitiveness. \r\n\r\nWe also have national recruiting