Technical Telecommunication Migration Specialist ONSITE AT Irvine, CA 92697
Job Description
Job Title: Technical Telecommunication Migration Specialist
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Duration: 18 Month Min
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Location: Onsite - Office of Information Technology, University of California, Irvine, Irvine, CA 92697
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Primarily onsite at the University of California, Irvine. Hybrid work arrangements may be considered based on project needs following an initial onboarding period. California candidates only
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Perform configuration, testing, cutovers, and validation for phone number migrations to Teams Phone, AudioCodes, and Avaya.
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Configure and maintain Mitel PBX, Teams Phone, and AudioCodes gateways; convert Mitel Hunt Groups into Teams Call Queues.
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Validate unknown numbers with departments, determine correct migration paths, identify risks, and update telecom inventory records.
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Provide technical input for the evolving Avaya migration design.
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Reconcile telecom data across PBX, Teams, LDAP, billing, and inventory systems; create reports, spreadsheets, dashboards; use AI tools to improve efficiency.
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Produce migration documentation, configuration standards, and handoff materials for UCI staff.
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NICE TO HAVE:
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AWS Connect, higher‑ed or healthcare telecom experience, clinical environment migrations.
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TECHNOLOGY THEY’LL BE WORKING WITH:
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Expertise with Microsoft Teams Phone, Direct Routing, Auto Attendants, Call Queues
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Experience administering Mitel PBX
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Hands-on configuration of AudioCodes gateways
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Prior enterprise telecom migration experience
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Strong analytical skills, especially Excel
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Experience using AI tools for documentation or analysis
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IMPORTANT SOFT SKILLS:
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Strong communication skills
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Independent contributor who collaborates well
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DAY IN THE LIFE:
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The University of California, Irvine is seeking a technical contractor to support its campus-wide telecommunications modernization, migrating roughly 4,500 remaining phone numbers from the legacy Mitel PBX system to Microsoft Teams Phone, AudioCodes analog gateways, and Avaya (for Health Sciences).
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Thank you,
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Shiva Mittal