Job Description
Job Description
- Related degree and three (3) years of related experience or an equivalent combination of education, training and experience.
- Five (5) years of experience in a help desk or other technical support environment highly preferred.
- Will be doing End User Support for on the following : ServiceNow / GoToAssist / Proprietary Software / Chrome / VPN F5 and Global Protect / Office 365 and Exchange Online.
- Provides advanced level telephone and on-site end-user support for hardware installations and software applications.
- Uses knowledge and experience to perform a variety of tasks requiring in-depth analysis and evaluation in making decisions and recommending solutions.
- Extensive contact with internal customers is required to identify, research, and resolve problems.
- Supporting on-domain and off domain end users. Hardware Break-Fix, with warranty replacements through HP.
- Software Installation and Support Onboarding of New Associates PC Setups, and PC replacements, completing back-up and restores of data, and reinstalling software.
\nCompany Description
About Indotronix
Indotronix has been providing staffing services to Fortune 500 companies and federal, state, and local government agencies for more than 38 years. We have recently been recognized as one of the largest staffing companies in the US by Staffing Industry Analysts. To learn more about us or to view additional job opportunities, please visit our website at: iic.com.
Company Description
About Indotronix\nIndotronix has been providing staffing services to Fortune 500 companies and federal, state, and local government agencies for more than 38 years. We have recently been recognized as one of the largest staffing companies in the US by Staffing Industry Analysts. To learn more about us or to view additional job opportunities, please visit our website at: iic.com.